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Snagit won't Snagit

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  • B Offline
    boofredlay
    last edited by 23 Mar 2011, 15:15

    Thanks Wyatt, I will check it out.

    http://www.coroflot.com/boofredlay

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    • J Offline
      john.warburton
      last edited by 23 Mar 2011, 15:31

      I had problems with All-In-One myself and don't use it. I use custom settings now and it would be worth experimenting with these.

      Try setting the capture mode to Window and make sure that you select the Sketchup window before beginning the capture. The whole process of selecting the capture region in the latest version of Snagit is a pain and I did find that it would work OK for the first capture, then would only work again if I closed Snagit and re-started it.

      Life's a reach, and then you gybe.

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      • B Offline
        boofredlay
        last edited by 23 Mar 2011, 15:54

        Thanks John. I will give it a go tonight.

        http://www.coroflot.com/boofredlay

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        • D Offline
          Dave R
          last edited by 23 Mar 2011, 17:23

          I haven't been having any problems with SnagIt. I just upgraded from 8 to 10 and everything seems to be working fine for me. Of course Eric, you already knew that. πŸ˜‰

          Etaoin Shrdlu

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          • B Offline
            boofredlay
            last edited by 23 Mar 2011, 17:32

            Yep, thanks Dave for the help earlier.

            Wyatt, I tried installing BSR here at work and it failed. Must be a network thing. I will try at home.

            I also found HyperCam2 which is free and seems to work well. However I like the Snagit interface better.

            http://www.coroflot.com/boofredlay

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            • B Offline
              boofredlay
              last edited by 24 Mar 2011, 01:06

              Ok, I am starting to develop a complex. I have tried every configuration in the profiles with no success.

              I tried doing a video capture of me browsing the forums just for a check and the scroll wheel won't scroll. I checked the mouse driver and it is up to date.
              Again, I am stumped and I am sure you guys are tired of hearing me whine and bitch about software problems. 😒

              http://www.coroflot.com/boofredlay

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              • K Offline
                Krisidious
                last edited by 24 Mar 2011, 01:12

                have you tired installing that Wizmouse program to see if that fixes it?

                301 Moved Permanently

                favicon

                (antibody-software.com)

                By: Kristoff Rand
                Home DesignerUnique House Plans

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                • B Offline
                  boofredlay
                  last edited by 24 Mar 2011, 01:15

                  I haven't no. I just don't see why it is not working here when it works just fine on my work machine. Sigh.

                  Uninstall and reinstall did not work either.

                  Edit: I can't even type into a google search. The video with cursor enabled is not allowing any other function to be recorded. 😑

                  http://www.coroflot.com/boofredlay

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                  • D Offline
                    Dave R
                    last edited by 24 Mar 2011, 01:36

                    Here's a quick example I did with SnagIt 10 i can switch to the Orbit tool and it shows and I can type in the search line for components. Eric, have you had any word at all from TechSmith's Customer Service?


                    Snag10.wmv

                    Etaoin Shrdlu

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                    • B Offline
                      boofredlay
                      last edited by 24 Mar 2011, 01:46

                      Mine works just like that at work, just not here.

                      I have not heard a peep from TechSmith, personally or on the Forum.

                      http://www.coroflot.com/boofredlay

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                      • D Offline
                        Dave R
                        last edited by 24 Mar 2011, 01:57

                        Strange.

                        I wonder why they haven't contacted you. Did you try tech support or customer support? (if they are different)

                        Etaoin Shrdlu

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                        • B Offline
                          boofredlay
                          last edited by 24 Mar 2011, 02:05

                          I don't remember actually. It was two weeks ago, then a couple days after that. Then I went on vacation... wiped my memory clean πŸ˜„

                          I did notice that when I use Photoshop on this new computer there is an visual issue when I am sliding layers around. Previously and on my work machine they move fast, no lag, but on this new machine it seems to labor just to move the layers up or down by dragging them. This is the only visual anomaly I have noticed since I got this machine. I am starting to think the two issues are related. My drivers are up to date so I don't really know what to check for.

                          http://www.coroflot.com/boofredlay

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                          • D Offline
                            Dave R
                            last edited by 24 Mar 2011, 02:18

                            Out of curiosity, what graphics card?

                            Etaoin Shrdlu

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                            • B Offline
                              boofredlay
                              last edited by 24 Mar 2011, 02:49

                              NVIDIA GeForce GT 220 1GB 16X PCI Expres

                              http://www.coroflot.com/boofredlay

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                              • K Offline
                                Krisidious
                                last edited by 24 Mar 2011, 03:44

                                I know what to get you for Christmas... A man of your talents should have a better card.

                                By: Kristoff Rand
                                Home DesignerUnique House Plans

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                                • B Offline
                                  boofredlay
                                  last edited by 24 Mar 2011, 11:56

                                  Hmmm, Pete suggested this one.

                                  http://www.coroflot.com/boofredlay

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                                  • B Offline
                                    boofredlay
                                    last edited by 24 Mar 2011, 15:59

                                    The one running in my work machine is an NVIDIA Quadro FX 380. So far that is the only difference I see that could be causing the hangup with Snagit.

                                    http://www.coroflot.com/boofredlay

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                                    • D Offline
                                      Dave R
                                      last edited by 24 Mar 2011, 16:01

                                      Maybe you could borrow the card from your work machine and try it at home.

                                      Etaoin Shrdlu

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                                      (THERE'S NO PLACE LIKE)

                                      G28 X0.0 Y0.0 Z0.0

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                                      • W Offline
                                        wyatt
                                        last edited by 24 Mar 2011, 17:08

                                        Do you have a different mouse at home? I've run into problems with other software where a wireless mouse totally messed with a program. (Don't ask me how that's possible, but as soon as we installed a mouse with a cord the problem was solved.)

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                                        • K Offline
                                          Krisidious
                                          last edited by 24 Mar 2011, 17:53

                                          I have (2) GTS 250 1 Gig cards running SLI and I still need more...
                                          I would recommend a GTX460. or two...

                                          By: Kristoff Rand
                                          Home DesignerUnique House Plans

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