@anton_s said:

@thanju said:

I am not able to delete DO NOT MODIFY OR DELETE.txt simply because the 'Open File Location' tab no longer works. I click on it and it no longer shows the File Location.

How do I locate the text files on a Mac?

Thank you for the report. The License File Location... does not work on my Mac OS X 10.13 either.

In the meantime, you can find the DO NOT MODIFY OR DELETE.txt files at
/Users/YOUR_NAME/Library/Application Support/SCF Licenses

To access this path, open Finder and from the menu, access (Menu) Go > Go to Folder.... Paste the path above, replacing YOUR_NAME with your account user name, and you will be navigated to the folder.

Thanks , it works and I am able to refresh the Licence once I delete the TXT files.

@anton_s said:

Hello Vanina,

I reset your license seats at the server side. If you click on the Seats... button, within the licensing dialog, the correct value should be reflected. If not, delete the SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt and activate the license again.

Thank you,
Anton

I am not able to delete DO NOT MODIFY OR DELETE.txt simply because the 'Open File Location' tab no longer works. I click on it and it no longer shows the File Location.

How do I locate the text files on a Mac?

@gábor said:

@thanju said:

Same error

But i cannot locate the file on Macbook Pro, Mac OS Mojave, Sketchup Pro 2019

In case of windows it is at C:\Users\username\AppData\Local\SCF Licenses\SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt so in case of MAC it should be somewhere under ~/Library/Application Support I suppose but I do not have a MAC so it would be nice if a MAC user could conform it.

I eventually found it on a Mac as follows;
On sketchup go to Extensions/Clothworks/License/History/License file location

@gábor said:

@tsalinas said:

I have just experienced the same error:

Request to Sketchucation = ERROR_A0C

Hi,

Probably the fastest solution for the problem is the same: Find on your computer the SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt file and erase it. It should help to solve the problem.

Same error

But i cannot locate the file on Macbook Pro, Mac OS Mojave, Sketchup Pro 2019