Hello

@samuel_t said:

Hello @satemorej,
Can you, please, send me the files producing this error?

Here is the link to the obj file that causes my error.
https://www.artec3d.com/fr/3d-models/bearded-guy-hd
Best regards
Jerome

@samuel_t said:

@satemorej said:

Hi,
Did you also try to import a file in a "popular" format such as OBJ, FBX or glTF?

Compatibility with STEP format is low else broken... See this issue on GitHub.

Best regards,

Samuel

Hello,
I undestand for STEP format lower compatibility.

As you suggested, I have tried with two obj files found on 2 different web sites.
It works for one, it does not for the other one.

Please see error message in attached file.

Feel free to provide me link to test obj files. I may test them if you think it helps.

Best regards
Jerome

Hi
I have installed Universal Importer today.
I am rather used to installing plugins but I guess I may have missed something.
Whatever the file or file type I try to import, I get an error message.
Regards
Jerome

MACOS Catalina / sketchup pro 20217

Hi,
I have just installed Universal Importer.
I guess I missed some setting steps as whatever the file I try to import, there is an error message.

SKETCHUP PRO 2017 / MACOS Catalina

Thanks for your help
Best regards
Jerome