Those are both really good ideas (online training and Skype). I think my boss has purchased some training CDs, but he doesn't have the time to learn every aspect of the program because he is constantly backed up with work. If the online sessions are pretty basic he might be better off with those. I think if we combine that with someone on Skype it might just work out.
I'll pass the suggestions on and see what he says. I think those might be our best options.
Thanks so much for your help guys!
Cynthia