Hello, how are you..

I bought Vertex 1 and right after that Vertex 2 was launched. When I install Vertex 2 and put my key the following message appears

"There was an unexpected server error while trying to active the license. Please try again in a few moments. If the problem persists, please contact support."

I've tried it several times, already install Vertex 1.

At some point Vertex 2 was released I downloaded, installed and it worked, but it appeared that it was trial trial version

My sketchUp 2020
windows 10