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    Recent Best Controversial
    • RE: Strange crash related to hardware acceleration in SketchUp

      I no longer experience the crash which leads me to believe it was an NVIDIA driver issue; I am using the latest beta drivers (331.40).

      posted in SketchUp Discussions
      N
      npopson
    • RE: Strange crash related to hardware acceleration in SketchUp

      Nope, I am not getting a bugsplat message nor any message for that matter. It crashes instantly. Is there a way I can manually log what is happening?

      posted in SketchUp Discussions
      N
      npopson
    • RE: Strange crash related to hardware acceleration in SketchUp

      @chris fullmer said:

      I would recommend rolling back your video card driver (perhaps to a version that's 6-12 months old).

      Unfortunately the oldest driver I can install is 320.18, which was released in May 2013. Any older and the NVIDIA installer says my hardware is not supported. With 320.18, the issue remains.

      @chris fullmer said:

      Does this crash happen on all models, or just a specific model?

      All models. Even starting fresh with a new template and trying to save it will cause a crash. Same with drawing a few lines and attempting to create a component out of them.

      I also tried reinstalling SketchUp a few times.

      Thanks for the help. πŸ˜„

      posted in SketchUp Discussions
      N
      npopson
    • Strange crash related to hardware acceleration in SketchUp

      I've encountered what I think to be a very strange crash bug that has no rhyme or reason.

      I've only noticed it happening (a) when making a component and clicking create or (b) when saving the sketch (mind you, the sketch does not get saved). SketchUp will crash without hesitation every time I do either of those things. It does not hang or freeze, it just instantly closes. And there are no crash related messages.

      If I disable hardware acceleration, the crash no longer occurs. SketchUp kind of sucks without hardware acceleration though.

      I tried looking for other people with this same problem to no avail. Does anyone have any troubleshooting suggestions?

      Thanks,
      Neil

      System Info
      SketchUp Make 13.0.4812
      OS: Windows 8
      CPU: Intel 4770K
      GPU: NVIDIA GTX 780
      GPU Driver: 326.84
      OpenGL Version: 4.4

      posted in SketchUp Discussions sketchup
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      npopson
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