@mavie said:

@liberterre said:

@rich o brien said:

@unknownuser said:

When I do that, nothing happens…What can I do ?

Is there an error message?

No, nothing appears…

I've got the same issue. I think you need to look for errors in the Ruby console. (See Fredo's comments to me above) "Could you open the Ruby console to see if there are error messages."

You too have an older OS; I think that's where he was going in his trouble-shooting...

Opening the Ruby console I obtain this message :

Error; #<LoadError; dlopen(/Users/regis/Library/Application Support/SketchUp 2017/SketchUp/Plugins/SketchUcation/SCFLicense/Mac_22/SUEX_SCFLibrary.bundle, 9); no suitable image found.  Did find;
	/Users/regis/Library/Application Support/SketchUp 2017/SketchUp/Plugins/SketchUcation/SCFLicense/Mac_22/SUEX_SCFLibrary.bundle; cannot load 'SUEX_SCFLibrary.bundle' (load command 0x80000034 is unknown)
	/Users/regis/Library/Application Support/SketchUp 2017/SketchUp/Plugins/SketchUcation/SCFLicense/Mac_22/SUEX_SCFLibrary.bundle; cannot load 'SUEX_SCFLibrary.bundle' (load command 0x80000034 is unknown) - /Users/regis/Library/Application Support/SketchUp 2017/SketchUp/Plugins/SketchUcation/SCFLicense/Mac_22/SUEX_SCFLibrary.bundle>
/Applications/SketchUp 2017/SketchUp.app/Contents/Frameworks/Ruby.framework/Versions/2.2/lib/ruby/2.2.0/rubygems/core_ext/kernel_require.rb;54;in `require'
/Applications/SketchUp 2017/SketchUp.app/Contents/Frameworks/Ruby.framework/Versions/2.2/lib/ruby/2.2.0/rubygems/core_ext/kernel_require.rb;54;in `require'
/users/regis/library/application support/sketchup 2017/sketchup/plugins/sketchucation/scflicense/scflicenseruby.rbe;156;in `load_binary'
/users/regis/library/application support/sketchup 2017/sketchup/plugins/sketchucation/scflicense/scflicenseruby.rbe;43;in `license_dialog'
/users/regis/library/application support/sketchup 2017/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe;784;in `show_license'
/users/regis/library/application support/sketchup 2017/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe;369;in `block in populate_support_menu'
/users/regis/library/application support/sketchup 2017/sketchup/plugins/fredo6_!libfredo6/lib6traductor.rbe;1378;in `call'
/users/regis/library/application support/sketchup 2017/sketchup/plugins/fredo6_!libfredo6/lib6traductor.rbe;1378;in `block in add_command'
/users/regis/library/application support/sketchup 2017/sketchup/plugins/!!fredo6_lordofthetoolbars/controller_lordofthetoolbars.rbe;133;in `call'
/users/regis/library/application support/sketchup 2017/sketchup/plugins/!!fredo6_lordofthetoolbars/controller_lordofthetoolbars.rbe;133;in `block in new'
SketchUp;1;in `call'

I'm just a user of SketchUp and I dont understand…

@rich o brien said:

@unknownuser said:

When I do that, nothing happens…What can I do ?

Is there an error message?

No, nothing appears…

My hardware :
iMac 21.5 mi-2010
My software :
macOS High Sierra v10.13.6
SketchUp Make 2017 v17.3.116
ExtensionStore v4.2.4
LibFredo6 v12.8a

Fredo6Bundle2022 License [bought 20/03/2022]
ID 35252 > 35259
including :
Curviloft v1.9a

"Licensing Process
You have 2 steps to license an extension
1.Purchase the license on Sketchucation. After login and payment, you receive by email a purchased license file, which you should store on your computer in a safe place. This is your proof of paid license. The mail is sent instantly in most cases, but this can take longer, up to 24 hours.
2.Validation of the license. This is done from within a Sketchup session. Basically, you activate the purchased license to your computer.

The process and dialog to perform these steps can be accessed from the menu item "License..." in the menu of the extension." > When I do that, nothing happens…What can I do ?