Sorry for not replying sooner I got busy with projects.

@cotty said:

Perhaps it isn't SketchUp directly but the needed .NET Framework?
http://help.sketchup.com/de/article/57603

Yup exactly right I updated .NET Framework and everything runs smoothly now thanks for all the help

Aloha all

I have been using Sketchup 8 for a while now and have just got Sketchup 14. It has installed seamlessly on my home PC. My problem is that in my workshop I have an older PC running XP that I cannot get Sketchup 14 installed on. That PC isn't online, is there a way to get it installed on it? It keeps say the installer failed to download a file and cancels my install

much mahalo