Thanks! I got it straightened out. No, I'm using SKP 2021. Just haven't used SketchUcation for a while.

When I save a model, the it shows only the date created, despite "date modified" being checked and "date created" unchecked. It makes it tough to stay up to date with multiple files.

Anybody figure out how to import an .img file into Sketchup?

Nothing 'exotic'. Standard Windows 7 Home Premium, IE 11.0.9600.17801.
I reset all IE settings to default and opened SU as you recommend.
Same results; white screen when I "select region".

Thanks for your response, Norbert.

I have previously tried each of your suggestions. I had not updated the Adobe Flash player, so I just did that, but it didn't help. I've also ensured that SketchUp is allowed through Windows firewall, removed the cookie jar .xml file in SketchUp, and tried 32 bit SketchUp. It must be an IE problem since I don't get the fatal white screen in Opera, but of course there's no way to import that into SketchUp. SketchUp tech support has been no help either.

When I try to grab a location, instead of the blue pins I get a white screen. I have seen some older posts about this problem, but no solutions. OS is Windows 7, 64 bit. I have an extensive collection of suggested fixes from SketchUp, but the problem persists. I've reinstalled SketchUp, tried 32 bit, done all the usual firewall and cache stuff to EI, all to no avail. Anybody know how to fix this?