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    • RE: Sketchup Make 2013/ Mac Lion Constantly Crashing!

      Well, this is a bit embarrassing as I meant to say right hand not top left corner >< However it does still sound like there is something wrong. Here are the details I get from the apple icon:
      imac 2009
      Processor 3.06 GHz Intel Core 2 Duo
      Memory 4 GB 1067 MHz DDR3
      Graphics NVIDIA GeForce GT 130 512 MB
      Serial Number VM9319V8250
      Software OS X 10.8.5 (12F45)

      I am wondering if it is the graphics card, as when I've been working on other sketch up files that have a lower quality texture image mapped to them, it does run better and crashes a lot less often. Could this be the culprit?

      I haven't updated it to the Mavericks OS yet as I am unsure if it will run on here or make things better/worse :S

      I have also encountered another problem since reinstalling Sketchup Make 2013 and the SU Podium plugin, although the settings have and always have been on default for me, it is now rendering the files REALLY bright/over exposed. Yet if I drag the model into a new file and render it, with the same settings, it comes out how it should!

      Gotta love technology 😄 Start getting to the bottom of something, then find another problem D:!

      posted in SketchUp Bug Reporting
      E
      eppyart
    • RE: Sketchup Make 2013/ Mac Lion Constantly Crashing!

      I am still however a little confused about the Mac's OS. I'm aware that this is apparently a Mountain Lion OS but when I click on the name of the Mac (top left corner) in the round circle it is DEFINITELY a picture of a regular lion roaring…is this right?

      I've also had a look to see what the LATEST version of Mac is and it's called Mavericks. Bit confused as the app store on here says there are no updates yet this came out a few months ago? Is there a possibility downloading this version will fix the problem?

      posted in SketchUp Bug Reporting
      E
      eppyart
    • RE: Sketchup Make 2013/ Mac Lion Constantly Crashing!

      Dave R - I was thinking of disabling Podium to see if that would help but I am unsure how to do this >< However I dunno if it will help. I have already reinstalled it along with sketch up and it was installed when sketch up was working fine just a month or so ago :S

      mwm5053 - Using a Mac Desktop computer, not sure if it's an iMac it's just a regular Mac I think... 😕 I kinda have no idea about Mac models or the order of its OS I'm afraid :S Just have to use one as it's what we use where I am. I've asked my manager and he says that the Mac is using the graphics card it has come with so I'm unsure if this could be causing the problem or not. Initially I was fine for making simple or complex models but it's crashing so much that even creating a new file, about less than a few minutes in to making any models, it will usually crash 😞

      Anja - Sounds like what I'm having but I am using SU Make 2013…it's impossible to work with 😞

      Thanks for everyones replies so far, hope I can get to the bottom of this and if I do, that it will help anyone else having a similar problem

      posted in SketchUp Bug Reporting
      E
      eppyart
    • RE: Sketchup Make 2013/ Mac Lion Constantly Crashing!

      Forgot to mention, yes it's usually a bug splat or I have to force quit the application. Usually it's 50/50 really. Sometimes I get the spinning beach ball of doom, or it will just vanish/bug splat out of nowhere 😧

      posted in SketchUp Bug Reporting
      E
      eppyart
    • RE: Sketchup Make 2013/ Mac Lion Constantly Crashing!

      Thank you both for the clarification and response. I am trying to reinstall Sketchup Make 2013 and after clearing everything related to Sketchup (that I can find on this Mac, including files within the preferences and application folders) I was downloading it from here:
      http://www.sketchup.com/download/all

      I selected the 2nd option down ( for Mac OS) so I believe this is a clear install?

      I only have one plug-in which is SU Podium for rendering and I have also reinstalled this.

      I am still at loss as to what on earth is causing this 😞 Typical that it would be something difficult to solve lol

      posted in SketchUp Bug Reporting
      E
      eppyart
    • RE: Sketchup Make 2013/ Mac Lion Constantly Crashing!

      I don't think this computer is Mountain Lion, looks like a regular lion to me 😕 Sorry I am not too familiar with the different makes of Mac OS. I believe I have the latest update/version because the app store says no new updates are available…is this right?

      It also says it is version 10.8.5. I basically did a clean reinstall of sketch up make 2013, deleting all the preferences and applications and any plugins, then reinstalling just the programme itself. It just doesn't work anymore.

      Is there a contact number we can use because we are thinking of getting Sketchup Pro but we don't want to if it's going to keep crashing like Sketchup Make seems to be...

      posted in SketchUp Bug Reporting
      E
      eppyart
    • Sketchup Make 2013/ Mac Lion Constantly Crashing!

      Hello!,

      A few months ago I was having bug splat issues with Sketchup at work (on a Mac), and I managed to fix it when I reinstalled Sketchup Make 2013.
      This has been all well and good till just under 2 weeks ago, the programme started acting up again. It will crash ALL the time. e.g: When Starting up, Saving, Rotating an object, Copying an object, Moving an object and even just making very small modifications, it will just crash, constantly! Making any changes that used to take me just 5 minutes will easily take me 20 minutes + due to how often the file will be crashing and how often I am desperately trying to save after every change!

      I tried reinstalling like I did last time but it hasn't made any difference! 😞 I am at total loss at what to do - esp since it was working fine for ages and has only JUST started to play up again the last week or so.

      Is this a new/ known issue Sketchup are aware of and fixing at all? Or is there something else I can do to try and get it working again?

      Please bare in mind I am more of a PC user, I just use Macs at work.

      Many thanks
      Rachel

      posted in SketchUp Bug Reporting sketchup
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      eppyart
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