Hi. Hope you can help as I'm unable to get past an install error on Windows (64 bit machine). I'm using Sketchup Pro 2015 and attempting to install on a device connected to a workplace network which I think is the cause of the problem. I can install it successfully on a separate standalone (at home) laptop. I am installing with network administrator rights.
Having installed both the ams library v3.4.0 and ms physics v0.9.5 through the sketchucation plugin store button within sketchup, they both give confirmation messages that they have successfully installed. They both appear in the window>preferences>extensions list and are checked. At this point no toolbars are available, so I restart sketchup. I then receive this message...
Error Loading File C:/Users/SS7U6035/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/MSPhysics/main.rb
Error: #<Exception: An exception occurred while loading MSPhysics library. The exception occurred due to one or more of the following reasons:
- LoadError: 161: The specified path is invalid. - C:/Users/SS7U6035/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/MSPhysics/win64/2.0/msp_lib.so
- LoadError: 161: The specified path is invalid. - C:/Users/SS7U6035/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/MSPhysics/win64/2.0/msp_lib_no_sdl.so
F:/Sketchup/Sketchup 2015/Tools/extensions.rb:197:in require' F:/Sketchup/Sketchup 2015/Tools/extensions.rb:197:in
load'
C:/Users/SS7U6035/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/MSPhysics.rb:90:in register_extension' C:/Users/SS7U6035/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/MSPhysics.rb:90:in
module:MSPhysics'
C:/Users/SS7U6035/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/MSPhysics.rb:72:in `<top (required)>'
All the files and paths listed in the error message are present and correct in those locations. Grateful for any suggestions.
Thanks