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    bobjfs

    @bobjfs

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    • RE: Depressing Start!

      I wanted to advise I am also having the same problem.

      My OS is: Microsoft Windows VistaT Home Premium - Win 32_ Operating System, Win 32_Computer System, CSDVersion Service Pack 1

      The problem event name reported as:

      Problem Event Name: APPCRASH
      Application Name: SketchUp.exe
      Application Version: 7.0.10247.0
      Application Timestamp: 499de0d8
      Fault Module Name: Secur32.dll
      Fault Module Version: 6.0.6001.18215
      Fault Module Timestamp: 499533b0
      Exception Code: c0000005
      Exception Offset: 000021b3
      OS Version: 6.0.6001.2.1.0.768.3
      Locale ID: 1033
      Additional Information 1: cb1e
      Additional Information 2: 79ac73f13bd1513b55fdc07e54106a3a
      Additional Information 3: 5191
      Additional Information 4: 291e1652affcc1b6558509d2dd528192

      At first, I erroneously installed Sketchup Pro 7. I uninstalled it and then attempted to install Sketchup 7, the non-pro version. Could this be the issue? If so, we may need a resolution at the registry level to remove all evidence of Sketchup Pro 7.

      posted in SketchUp Bug Reporting
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      bobjfs