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    So what's in 6.4.112?

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    • G Offline
      GreyHead
      last edited by

      Hi,

      The release notes are tucked away here but it's extraordinary and inexcusable to force the upgrade through a dialogue box with no text or explanation.

      To forewarn, if I open SketchUp this morning I see this dialogue, if I click on either 'DownLoad Now' or the Red X SketchUp closes. There seems to be no way past it - except maybe cutting off my internet connection . . .

      Bob

      http://greyhead.net/files/mx/sku_1.png

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      • jenujacobJ Offline
        jenujacob
        last edited by

        oh my! tom... u think its better to wait till the next BETTER update?? anyone else having problems??? 😲 😲

        besides...the download page... http://sketchup.google.com/gsu6/download.html doesnt seem to have the above mentioned release yet (see the release notes http://sketchup.google.com/gsu6/relnotes.html). i have another workstation PC which is not connected to the internet so hence i cant update it online.. 😳

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        • G Offline
          GreyHead
          last edited by

          Hi,

          The download from the link there is 6.4.112 - as are the actual release notes. Looks like they haven't updated all the version numbers on the pages yet.

          Bob

          PS The new release installed and ran without problem for me (so far at least).

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          • TIGT Offline
            TIG Moderator
            last edited by

            A forced upgrade that doesn't even have the correct release notes on the site it directs you to is inexcusable. It means you MUST upgrade if you want to use SketchUp Pro 6 AND be connected to the internet...

            I suspect that Google doesn't have any hidden motives in doing this - it's some inept dork must have written some code wrong... BUT 'they' have responsibilty for their products and services. This level of ineptitude is pretty worrying. Google as a company expect us to trust them with our potentially sensitive personal data, BUT they can't get a simple upgrade tool right - when will it come out that something far worse has happened... This has echoes of the UK's Tax Dept losing unencrypted CDs 'in the post' that contained the names, addresses, bank account details etc of almost half the UK's population - including millions of vulnerable children - and they bang on indentity theft, ID-cards to 'protect' us from the terrorists, and about their 'data protection act' laws etc, BUT they can't keep our details safe by using basic common sense !

            Google MUST buck up OR loose our confidence completely - it's already dented !

            TIG

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            • jenujacobJ Offline
              jenujacob
              last edited by

              the download in the link posted above does have the update and as TIG said the release notes are not updated yet.. and it installed fine for me

              tom.. do u have a recurring problem with the new update as such? can it be reproduced???

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              • I Offline
                Insitebuilders
                last edited by

                .
                Watching this 54mb monster download reminded me of the magic of the original SkUps at 1/5th the size. One still faintly feels the magic of that once simple and intuitive original, but it is sadly being buried alive...

                Wonder what Brad and the rest of the old gang are up to now? Probably under some gag order...😉

                Oh well,
                /D

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                • GaieusG Offline
                  Gaieus
                  last edited by

                  I don't know guys, I just had the "regular" update information:

                  UpDate.png

                  Gai...

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                  • B Offline
                    Big A
                    last edited by

                    This is a horrible tactic from Google. I will CHOOSE when i update my sotware. I like to ensure it is stable first and often leave it to hear feedback from other users (on all software not just SU) I've sat here this morning trying despirately to find out how to work around this and have subsequently resorted to working offline to get my work done.

                    The lack of preparation highlighted by others here also shows a complete lack of understanding of how to respect your users. VERY poor from somebody like Google.

                    Shocking move and one that @last would never have agreed to.

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                    • I Offline
                      ilay7k
                      last edited by

                      Thanks to GSU Team!
                      When i working with acad 2008(i don`t know, something changes my profile, not stable...)and change autosave function to 2007 version. So i can open 2007 acad dwgs!!!!

                      Maybe will be rel.notes about minor bugfixes?

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                      • D Offline
                        Daniel S
                        last edited by

                        I can´t use SketchUp more! i donwload the update but i can´t install it!


                        failed.JPG

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                        • I Offline
                          ilay7k
                          last edited by

                          Daniel it's like broken archive, uncorreted filesize...i think need to re-download it...
                          or ask solution to Brad

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                          • GaieusG Offline
                            Gaieus
                            last edited by

                            I've already sent an email to Brad.
                            Guys, please, be patient a bit - I'm sure they're going to fix this soon.

                            And thanks for all this input here (this is what makes this community such a great resource for the SUTeam, I guess 😄)

                            Gai...

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                            • A Offline
                              alpro
                              last edited by

                              Yesterday I also had to choose between updating or closing SU, I didn't even think of working offline, so I updated. Luckily so far I haven't notice any problems but being that this was basically a "forced" upgrade (bad decision), I wonder if myself and other users find this new version problematic, if we can "downgrade" to the previous version?

                              Mike

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                              • G Offline
                                glenn
                                last edited by

                                I agree, I'm not happy with a forced update.
                                I like to decide when /if I upgrade.
                                Glenn

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                                • R Offline
                                  remus
                                  last edited by

                                  i tihnk a forced update is fine for tihngs like this, mostly bug fixes etc, but onyl when it works! seeing as it obviously isn't for a lot of ppl i tihnk they should pull the upgrade and get it working properly before they let people download it again.

                                  http://remusrendering.wordpress.com/

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                                  • CraigDC Offline
                                    CraigD
                                    last edited by

                                    Hi Guys, we're looking into the problem. The upgrade was/is intended to be a choice just like all earlier upgrades.

                                    We will get to the bottom of this as soon as possible.

                                    We still are the AtLast guys, we still deeply care about you and your user experience, and consider how any/every change affects you. Please do not take a problem with the updater as any indication of our dedication to you as Google. Unforeseen problems do occur, and we will figure this out as soon as we can.

                                    Thanks for your patience!

                                    Cheers,

                                    - CraigD
                                    

                                    Google SketchUp

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                                    • N Offline
                                      nothingman
                                      last edited by

                                      Not cool Google!

                                      Now that my heart is started again. Came in this weekend to finish a presentation for monday AM. The forced download was a new one, only the first 2 times i tried to run it i only had options to repair modify or remove sketchup. Ran the repair option and still had the forced update when i restarted. Freaked out at that point and uninstalled sketchup and eventally rolled back windows a few days. Still no love. Third time was the charm. Thank goodness for this forum. I was about to haul our IT guy out of bed. hehe.

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                                      • T Offline
                                        tomsdesk
                                        last edited by

                                        Stu, harsh...yes, absolutely (I was pissed! first forced suddenly to download an update at bedtime so I could add the finishing touch to the rendering I was working on...then having the program be so pitifully unresponsive and, yes, cruel.) Negative...no, just truthful...I think. (And yes, I'm excited about the sketchy edge creator, as I have lately been delighted with what they add to my DWC's...but the program will have to start performing better before I get into it.)

                                        Okay, the technical stuff:

                                        First, my little laptop is no wienie...128meg ATI Radeon Mobility, 1.6gig Pentium M, 2gigs ram.

                                        The model is huge...22meg, 300,000 faces, 250 components, etc. In SU5, changing display settings takes 1-3sec per change (but as you would expect the program does catch up even though I hit several buttons before waiting). In SU6, the delay has been running 3-5sec per display change (did another view of the same unchanged model just a couple of days ago, so fresh in my mind), and was going to the white arrow before I could hit all the buttons...though nothing I was able to activate was lost).

                                        Using the update, SU6m4, all the wait times were doubled, button pushed and showing depressed made no change to the display, the export dialog stopped going away even after I had the black arrow, and I couldn't get the Window's Image Viewer to overtake the screen (to see if I actually did get my export) without minimizing SU...the second time I tried this the program locked. (All of the above problems were recreated after my restart...but I was quite "determined" by 1AM and made it thru my desired exports the third time.)

                                        It has been my experience that SU6 is a fuller featured program than hasn't the functionality and stability of SU5...so I continue to use 5 every day, and 6 only when I absolutely have to have one of those new features. I am now more than wondering if there are rubies out there for SU5 that can do the cool extra stuff I want at times...?

                                        http://www.tomsdesk.moonfruit.com/
                                        2.5D Trees & Shrubs!

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                                        • J Offline
                                          JuanV.Soler
                                          last edited by

                                          ...people are frantically looking around for an alternative.
                                          yes
                                          but getting to this point, and in behalf of my health I´m assuming not to investigate any more, accept the end point of this software, forget about its development and work with its 4th version.

                                          Google and his employees here are taking us as fools.

                                          How can it be said that ...We still are the AtLast guys, we still deeply care about you and your user experience, and consider how any/every change affects you...

                                          Who on earth in this community asked for the style builder ?

                                          There were lots of things asked before without response or care for the users.

                                          ENOUGH IS ENOUGH

                                          ,))),

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                                          • A Offline
                                            anglaret
                                            last edited by

                                            I did not wanted to upgrade, closed the access of SU to internet with the firewall, and it stopped asking.
                                            Craig, most SU moves seems to act oppositly to your friendly speech.
                                            Marc

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