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    [Solved] Printing solid black rectangles....

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • Jean-FrancoJ Offline
      Jean-Franco
      last edited by

      Hi François,
      I've opened youre file and exported a jpeg image without any problem:

      http://www.sketchucation.com/forums/scf/sas/Newbie/Adrien2a.jpg

      Think to clean-up your file using "purge unused" it will reduce a bit your file size.
      Just a remark.
      When I saved your file on my HD and used Win Explorer the icon was a black rectangle !
      After opening and saving it with SU6 I've got a normal image. I don't know why...

      http://www.sketchucation.com/forums/scf/sas/Newbie/Adrien.jpg

      Jean-Franco

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      • GaieusG Offline
        Gaieus
        last edited by

        François,

        I think this is some hardware (most probably videocard) issue though I am not a computer specialist.
        Try this: go to Window > Preferences > OpenGL settings and turn hardware acceleration off. Let's see if it helps (you can also "experiment" with other settings there).

        Gai...

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        • La DuFL Offline
          La DuF
          last edited by

          Hi people !!!

          Another problem apparently solved by accident... 😄

          I uncheck the hardware accel box : model's view jammed, no way to get it back but to exit the program... Then I started SU again and I got a message about my incoherent OpenGL settings being reset to default, and tadaaa !! view OK, I can export a JPEG, preview and print !!!

          Probably my registry was holding wrong settings... or another bad trick from the mean little man hidden inside my computer...

          BTW, Jean-Franco, what is this "purge unused thing you're talking about ?

          Well thanXX anyway, folks...

          F.

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          • Jean-FrancoJ Offline
            Jean-Franco
            last edited by

            François,
            you have to open the Window menu > model info > statistics then press the button and it's done ! So easy.
            As you have the french version: Fenêtre > Infos du modèle > Statistiques > Purger les élements inutilisés .

            Jean-Franco

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            • GaieusG Offline
              Gaieus
              last edited by

              It deletes (purges) all unused components, materials and styles from your model. They can really add a lot of weight when just playing around and experimenting with stuff.

              Sorry about that gitch with the OpenGL settings but glad to hear it was OK at the end.

              Gai...

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              • R Offline
                RonanR
                last edited by

                Hi all,

                Having had similar problems, I've had a reply from Google Sketchup...
                For me its my particular video card (ATI Mobility Radeon 9700) that simply can't stand having Hardware Acceleration turned on under SU6. It worked perfectly well with SU5... weird.

                See this thread:
                http://groups.google.com/group/Sketchup-Pro/browse_thread/thread/7aa2a4dd5ef40190#17aa3783531eb585

                %(#BF00FF)[Please keep signatures minimal.
                Oh, and ditch incandescent light bulbs.]

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                • GaieusG Offline
                  Gaieus
                  last edited by

                  I moved the topic to the Bug Reports subforum though it was obviously "solved".

                  Gai...

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                  • La DuFL Offline
                    La DuF
                    last edited by

                    Good morning, Gaieus !!

                    I just installed the latest driver for my ATI Mobility Radeon Whatever Video Adapter and the problem seems to be solved, even with the h/w accel checked.

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                    • GaieusG Offline
                      Gaieus
                      last edited by

                      Good news! 😄
                      I should get a new machine, not new drivers! 😲

                      Gai...

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                      • thomthomT Offline
                        thomthom
                        last edited by

                        So SU uses the graphics card when it renders views? (print and 2D saves)

                        I thought I read somewhere, where the question was why saving a png didn't match what was on the screen (in terms of anti-aliasing), that SU used software rendering when saving 2D graphics. Maybe that was an older version?

                        Thomas Thomassen — SketchUp Monkey & Coding addict
                        List of my plugins and link to the CookieWare fund

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