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    [Solved] Printing solid black rectangles....

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
    sketchup
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    • boofredlayB Offline
      boofredlay
      last edited by

      Could you post the model so we could have a look see?

      http://www.coroflot.com/boofredlay

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      • La DuFL Offline
        La DuF
        last edited by

        Hello, Eric !!!

        1. too big to upload : 1.2 MB, limit here is 512 kB
        2. available for you on my FTP server : ftp;//guest;ta31laBoT@www.dufau.com/data/sketchup
        3. this happens with every model, even the 2D guy on a blank new model.

        I really think there is a problem on my machine : as I wrote, this doesn't happen on an old P3.

        Thanks for caring,

        F.

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        • Jean-FrancoJ Offline
          Jean-Franco
          last edited by

          Hi François,
          I've opened youre file and exported a jpeg image without any problem:

          http://www.sketchucation.com/forums/scf/sas/Newbie/Adrien2a.jpg

          Think to clean-up your file using "purge unused" it will reduce a bit your file size.
          Just a remark.
          When I saved your file on my HD and used Win Explorer the icon was a black rectangle !
          After opening and saving it with SU6 I've got a normal image. I don't know why...

          http://www.sketchucation.com/forums/scf/sas/Newbie/Adrien.jpg

          Jean-Franco

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          • GaieusG Offline
            Gaieus
            last edited by

            François,

            I think this is some hardware (most probably videocard) issue though I am not a computer specialist.
            Try this: go to Window > Preferences > OpenGL settings and turn hardware acceleration off. Let's see if it helps (you can also "experiment" with other settings there).

            Gai...

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            • La DuFL Offline
              La DuF
              last edited by

              Hi people !!!

              Another problem apparently solved by accident... 😄

              I uncheck the hardware accel box : model's view jammed, no way to get it back but to exit the program... Then I started SU again and I got a message about my incoherent OpenGL settings being reset to default, and tadaaa !! view OK, I can export a JPEG, preview and print !!!

              Probably my registry was holding wrong settings... or another bad trick from the mean little man hidden inside my computer...

              BTW, Jean-Franco, what is this "purge unused thing you're talking about ?

              Well thanXX anyway, folks...

              F.

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              • Jean-FrancoJ Offline
                Jean-Franco
                last edited by

                François,
                you have to open the Window menu > model info > statistics then press the button and it's done ! So easy.
                As you have the french version: Fenêtre > Infos du modèle > Statistiques > Purger les élements inutilisés .

                Jean-Franco

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                • GaieusG Offline
                  Gaieus
                  last edited by

                  It deletes (purges) all unused components, materials and styles from your model. They can really add a lot of weight when just playing around and experimenting with stuff.

                  Sorry about that gitch with the OpenGL settings but glad to hear it was OK at the end.

                  Gai...

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                  • R Offline
                    RonanR
                    last edited by

                    Hi all,

                    Having had similar problems, I've had a reply from Google Sketchup...
                    For me its my particular video card (ATI Mobility Radeon 9700) that simply can't stand having Hardware Acceleration turned on under SU6. It worked perfectly well with SU5... weird.

                    See this thread:
                    http://groups.google.com/group/Sketchup-Pro/browse_thread/thread/7aa2a4dd5ef40190#17aa3783531eb585

                    %(#BF00FF)[Please keep signatures minimal.
                    Oh, and ditch incandescent light bulbs.]

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                    • GaieusG Offline
                      Gaieus
                      last edited by

                      I moved the topic to the Bug Reports subforum though it was obviously "solved".

                      Gai...

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                      • La DuFL Offline
                        La DuF
                        last edited by

                        Good morning, Gaieus !!

                        I just installed the latest driver for my ATI Mobility Radeon Whatever Video Adapter and the problem seems to be solved, even with the h/w accel checked.

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                        • GaieusG Offline
                          Gaieus
                          last edited by

                          Good news! 😄
                          I should get a new machine, not new drivers! 😲

                          Gai...

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                          • thomthomT Offline
                            thomthom
                            last edited by

                            So SU uses the graphics card when it renders views? (print and 2D saves)

                            I thought I read somewhere, where the question was why saving a png didn't match what was on the screen (in terms of anti-aliasing), that SU used software rendering when saving 2D graphics. Maybe that was an older version?

                            Thomas Thomassen — SketchUp Monkey & Coding addict
                            List of my plugins and link to the CookieWare fund

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