fredo6 licences

Rich O Brien

Email support@sketchucation.com and we can walk you through it

fjsgruppe

Hi,

I am on a win 10 workstation with 2 Monitors.
Hope I use the right place to ask for help:

Every time I start Sketchup there is trouble with Fredos plugins:
It starts with showing this message:

Script Animator is loaded but menus will show up only at next startup of
Sketchup

SU continues showing the same message for :

Curviloft, Curvizard, FredoGuides, FredoPortrait, FredoScale,
FredoSketch, Fredo Spline, FredoTools, HoverSelect,
JointPushPull, Layport, MatSim, MoveAlignMe, Mr.Hide,
RoundCorner, ThruPaint, ToolsOnSurface, TopoShaper, VisuHole,
Axyz (21 klicks).

then, in the lower right corner it shows:

Lord Of The Toolbars
Some extensions are referenced in palettes but not loaded
C:/Users/fjSchüssler/AppData/Roaming/Sketchllp/Sketchll
p 2024/SketchUp/Plugins/Fredo6
_Souvenir/IMAGES_Standard/SouvenirJcon_History_Last
[1]
c:/users/fjschüssler/appdata/roaming/sketchup/sketchup

Kann mir jemand helfen?
Y a t il personne qui peut m'aider?

Beste Grüße nach Frankreich
Regards
fjs

Rich O Brien

Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

TIG

@fjsgruppe said in fredo6 licences:

As well as doing what Rich asks, please confirm you have the latest versions of LibFredo6 [for vital helper files and our SketchUcation toolset installed [for the licensing].
And your Windows user-name doesn't follow Windows guidance as it contains an umlaut...
C:/Users/fjSchüssler
If all else fails try changing your user-name to fjSchussler or fjSchuessler ?

fjsgruppe

Hi,
I hope I could solve the biggest Problem.
The mind.sight.studios plugin DoubleCut had some problems validating my license. I wrote Dale, and we solved the problem.
Since then - i wonder why - there ist just one problem left with fredo6 left: LordOfTheToolbars.
The rest is OK I tested it 3 times!
This is the requested information:

Fredo6 Plugins Information on 2025-01-14 15:36:34 +0100

Platform: x64-mswin64_140 - Ruby: 3.2.2
Sketchup: 24.0.594
LibFredo6: v15.0a
LibFredo6 Binary loaded
Sketchucation ExtensionStore: 4.4.1
SCFLicense: v6.4a - 74
Fredo6 Plugins

LordOfTheToolbars v2.9c
Animator v4.1a
Curviloft v2.0a - licensed FULL
Curvizard v2.5a - licensed FULL
FredoGuides v2.7a
FredoPortrait v2.9a
FredoScale v3.6a - licensed FULL
FredoSketch v1.5a
FredoSpline v2.6a
FredoTools v4.5c
HoverSelect v1.5a
JointPushPull v4.8a - licensed FULL
Layport v1.2a
MatSim v1.4a
MoveAlignMe v1.4a
MrHide v1.8a
RoundCorner v3.4a - licensed FULL
ThruPaint v2.8b - licensed FULL
ToolsOnSurface v2.6a - licensed FULL
TopoShaper v2.7a - licensed FULL
VisuHole v1.5a - licensed FULL
Axyz v1.0a
SCFLicense directory present

Signature File: 2022-05-14 16:28:40 +0200
Curviloft: 2023-08-20 17:08:32 +0200
Curvizard: 2023-08-20 17:06:54 +0200
FredoScale: 2023-08-20 17:08:06 +0200
JointPushPull: 2023-08-20 17:09:24 +0200
PieBeta: 2022-05-15 12:45:17 +0200
RoundCorner: 2023-08-20 17:10:03 +0200
ThruPaint: 2024-06-05 13:36:52 +0200
ToolsOnSurface: 2023-08-20 17:01:15 +0200
TopoShaper: 2023-08-20 17:07:32 +0200
VisuHole: 2023-08-20 17:06:03 +0200
re
fjs

TIG

Try the user-name solution I mentioned...
PS: does the computer's name contain any non ASCII characters ?

Rich O Brien

@fjsgruppe said in fredo6 licences:

c:/users/fjschüssler/appdata/roaming/sketchup/sketchup

Can you rename your device to not use special characters?

fjsgruppe

Hi TIG,
Hi Rich,
my computer is on the company network and I'm afraid of doing something wrong - I have no idea about networks and I'll better ask our network specialist.
I will probably be able to change the name of the local PC.

Schöne Grüße aus Deutschland
Franz-Josef

TIG

@fjsgruppe
There are two possible places that might be tripping things up.

One is user Windows user-name - as I explained:
It doesn't follow Windows guidance as it contains an umlaut...
C:/Users/fjSchüssler
Try changing your user-name to fjSchussler or fjSchuessler ?
It needs just ASCII characters and some limited punctuation are required

Two is your computer-name [IT might need to address that].
Again, the name's characters requirement is much as stated above...

fjsgruppe

I see!
Thanks, I do that as soon as possible and will you the results!
re
fjs

fjsgruppe

Unfortunately ‘fjSchüssler’ is the name of the initial registration.
So it’s a risk and a lot of work to change that.
And windows seems to tolerate the ‘ü’.

What I found out:
There may be some problems with the ‘plugin manager’ and ‘Lord Of the Toolbars’[LOT].
Plugins activated or not activated, even deleted plugins or plugins I am sure of never integrated in LOT show up in the error message.
Thanks for your advise.
I managed to come around by storing/using some new templates.

re
fjs

fjsgruppe

Strange:
As a test I deleted an extension (medeek…), ended he program, started it again and SU showed an error belonging to the deleted extension!?

Lord Of The Toolbars
Some extensions are referenced in palettes but not loaded
c:/users/fjschüssler/appdata/roaming/sketchup/sketchup
2024/sketchup/plugins/medeek_project_ext/images/layout
Jcon [1]

fjsgruppe

Hi,
I changed the user-name but Sketchup wont let me change the path to the templates

fjsgruppe

Because the path is no longer correct, Ican no longer save templates.

TIG

Try repairing, or reinstalling SketchUp whilst in the other named user-account, that should use the correct path without the umlaut.
How did you change the user-name ?
What does Windows think your username is ?

fjsgruppe

Hi TiG,
reinstalling/repairing gives an error and installation has to be stoped.
See picture.
Program is looking for the 'Schüssler'-path.

re

fjsgruppe

And I can't store templates anymore, because SU is trying to store them under the 'Schüssler'-path too.

fjsgruppe

And this is shown by windows- User:

TIG

How did you rename the user-account ?
Can you revert it back and make a new account 'FJS' and transfer all of your settings over to the new account ?
There's lots on line about that...
e.g.
https://learn.microsoft.com/en-us/answers/questions/914152/link-the-new-user-profile-to-existing-user-profile

fjsgruppe

I finally messed everything up.

My workstation is connected to our intranet.
My sketchup files are stored on a NAS.

Our network-specialist opened a new user account and connected it to the intranet.
He used a special program to migrate SU pro 2024 to the new user and SU seemed to be working.
Later we deleted the old username.

A time later malfunction started and increased.
I tried some repair installations solved some problems, but couldn’t get it to work properly.
Using templates became impossible, SU was unable to connect to the template path.

Today I deleted SU pro 2024 and tried a complete new setup (SU deleted and admin setup). The setup stopped because of not existing files.
(See the picture), must be the templates file on the no longer existing path. How the hell does SU know about that?

My classic version of SU pro 2021 still works but - as we forgot to migrate it to the new User before - there is the same trouble with the path to the template folder.

re
fjs

Don't worry, be happy!

fredo6 licences

Fredo6 Plugins Information on 2025-01-14 15:36:34 +0100

Unfortunately ‘fjSchüssler’ is the name of the initial registration. So it’s a risk and a lot of work to change that. And windows seems to tolerate the ‘ü’.

Unfortunately ‘fjSchüssler’ is the name of the initial registration.
So it’s a risk and a lot of work to change that.
And windows seems to tolerate the ‘ü’.