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    Fredo check for update freezing computer

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    • N Offline
      nickchun
      last edited by

      Hello All

      I am having an issue with Fredos plugin checking for update locking up my laptop. The 'checking for update' dialog box comes up and the everything freezes. I can't move the mouse outside of the SU window so I'm not able to get a screenshot. I have to invoke Task Manager and shut SU down and when I do so there is a (2) next to SU in the task manager listing. I assume this means SU is running either 2 instances or its Fredos update check running alongside.
      Still running SU2018 Pro, now on a Dell Inspiron 7506 2n1 on Windows 10
      Anyone had this issue?

      Thanks

      Nick

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      • BoxB Online
        Box
        last edited by

        Sounds like the dialog is opening off screen.
        When it happens, hit alt and space together, then m then tap any arrow key and without clicking move the mouse around until the dialog comes into view.

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        • N Offline
          nickchun
          last edited by

          Thanks Box, I seem to have sorted it. Managed to disable all Fredo tools then used extension manager to update Fredo tools and library. Then re-enabled tools and restarted.
          The dialogue box was visible but was empty as if it was hanging or struggling to connect, but my internet connection is fine. Not sure if there's a way to disable the Fredo built in update check. Can't see it in the Fredo tools settings

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          • fredo6F Offline
            fredo6
            last edited by

            @nickchun said:

            Not sure if there's a way to disable the Fredo built in update check. Can't see it in the Fredo tools settings

            Go to menu Window > LibFredo6 Settings... > Check Fredo6 Plugins for Update...

            At the left bottom corner of the dialog box, enter 999 for next check.

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            • N Offline
              nickchun
              last edited by

              Thanks Fredo, I was obviously looking in the wrong place. this doesn't happen with my desktop PC so it might be a quirk of this laptop.

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