Help me fix my internet!

brettsichellodesign

I recently got an NVME SSD (960 EVO M.2), unplugged my pc and inserted into pci-e 4. I then booted up the computer and the SSD was not visible. (Not the main issue as I understand these can be difficult to install). The problem was that my internet connection no longer works and when diagnosing the problem found was "ethernet" doesn't have a valid IP configuration.

I then removed the new SSD and tried again... same problem.

I have tried many things to try and fix the issue including:

Trying a different cable, internet socket, reseting router, trying different socket in router.
Reinstalling TCP/IP setting via command prompt (admin)
Disable NIC and enable
Uninstalled ethernet drivers and reinstalled
Installed most recent drivers

Can someone please help me! All other computer on the network have internet but mine. Starting to feel left out.

Windows 10 Home
AMD FX-8320 Eight-Core processor
8GB RAM
NVIDIA GeForce GT 720
Realtek PCIe GBE Family Controller
Motherboard - ASRock 970 Extreme3 R2.0 - Ethernet plugs direct into motherboard

Rich O Brien

Can you rollback your system via System Restore?

Or purchase a Wifi dongle and connect to internet via wifi?

juju

You've got to love it when the tools we use to be more productive turns against us...

As Rich suggested above to help further troubleshoot.
To me it's starting to sound like a hardware problem, was the machine properly grounded and anti-static equipment used when the installation was done?

brettsichellodesign

Thanks for the suggestions i got myself a wifi dongle and its working fine. I think you are correct about the hardware, I didn't use any antistatic or ground the computer. My bad.