How does one contact Trimble/Sketchup????
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Forget complicated wish lists and requests...I would like to see an end to the glitchy random crashes. there's no logic to how they occur when I'm working. It occurs in an endless variety of conditions and does not relate to any particular complex operations. I've tolerated it for generations now but it still occurs. (You copy one line...heck...it wont' copy...what's this delay about?...) BUGSPLAT! I'm tired of Sketchup changing one or two icons and calling that a new release. It seems nothing significant changes. And the random Bugsplats keep occurring year after year...
I thought I'd put in a friendly note to Trimble. Under Contact Us...when you follow the "tree", eventually you get to the fact that they are not going to allow you to contact them directly and they tell you to Find a Dealer. So..you go thru the routing... "Pick an application"..enormous dropdown list. Architecture is not even on the list! Even Engineering is only "Engineering-custom mapping solutions". OR...you can pick the Trimble product. Again a YUGE list of software...SKETCHUP IS NOT EVEN ON THE LIST!
Essentially that tells me that we're stuck with a corporate owner who doesn't even see Sketchup on their radar whatsoever. How can we possibly send user feedback when there is no channel of communication open? I'd expect this for Make..but for a paid version of Pro...they won't even let you contact them...never mid provide support. This does not make me happy.
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They are very contactable and what I know is that they do care about bugsplats try this forum:
SketchUp Community
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offic. Contact Options
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