Numerous crashes and Bugsplats when printing

blackdogsketch

SU Pro 2015
I have several large files with various styles and shadow modes. (almost 140 megs on one model and 45 megs on another)
I've been having a lot of problems crashing when printing to Bluebeam PDF or exporting a jpeg. There are two crash modes.
Mode A is the monitors just go black. When I get them on again, I have a graphics error window. Here's the deal:

Try to print to Bluebeam PDF. Several seconds later the monitors will just go black without warning. It's a graphics issue. I hit ENTER and I get the monitors up and running again.
At that point I see an error window:

NVIDIA OpenGL Driver

The NVIDIA Open GL Driver lost connection with the display driver due to exceeding the Windows Time-Out limit and is unable to continue.
the application must close.

Error code: 7
Would you like to visit
http://nvidia.custhelp....blah blah blah

Mode B is that I get an actual Bugsplat.
If I try to print to pdf again, I will get a bugsplat again.
If I close sketchup and open it again,. open the file, print to pdf, it will be OK.
The second attempt hwoever, even the same scene with the same settings and same pdf settings, will result in a bugsplat.
If I open sketchup again, I will get one chance to print again...after that...crashes.
At some point, it crashes all the time and I have to reboot my machine. Then I am back to the one-and-crash scenario.

This is really, really frustrating and not a satisfactory experience from a professional program worth $500 with a fast current and well-RAMMED machine.

Does anyone have any idea what is going on? I just had video card upgraded. does it need even more memory on the card??? Does it need a new driver?

2015 SU Pro.
Dell with Intel(R) Xeon (R) CPU E5-1620 v2 @ 3.70 GHz, 16 GB RAM, 64 bit OS Windows 7 Pro sp1
video card: NVIDIA Quadro K4000...dviver version 9.18.13.3182
driver date . Driver date 11/11/2013

sketch3d.de

@blackdogsketch said:

Does anyone have any idea what is going on? I just had video card upgraded. does it need even more memory on the card??? Does it need a new driver?
...
video card: NVIDIA Quadro K4000...dviver version 9.18.13.3182
driver date . Driver date 11/11/2013

why buying a lame/old graphics card today?

if disabling "Window > Preferences > OpenGL > Use Hardware Acceleration" fixes the problem, the OGL support of the used video driver and/or the OGL performance of the used GPU is flaky. Drop the card and buy something capable as e.g. a GTX 960 (or better) ...besides the case is to small or the PSU to weak.

blackdogsketch

"why buying a lame/old graphics card today?

if disabling "Window > Preferences > OpenGL > Use Hardware Acceleration" fixes the problem, the OGL support of the used video driver and/or the OGL performance of the used GPU is flaky. Drop the card and buy something capable as e.g. a GTX 960 (or better) ...besides the case is to small or the PSU to weak."

I'm not the IT guy at work. The IT department purchases and installs hardware. I'm no expert on computers or graphics cards. What do you mean "the case is too small or the PSU too weak"?