Archelios/Trace Software
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Anybody using ArcheliosPro or ArcheliosSuite? I've been trying for a few days to get either a login for the site or some answers from Trace Software about its features, but haven't heard anything back after at least 72 hours. Not even an email acknowledgment of the message I sent using their contact form. Yes, I've checked my spam folder, and searched my email for every relevant keyword I could think of to make sure I'm not just missing it.
Anybody got a known valid email address for somebody there? If it's a problem between them and gmail, I'm sure they'd like to get it worked out.
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I find twitter is the best way to reach companies. Public support requests usually get actioned.
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