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    • D Offline
      drafter
      last edited by

      Using SU Make 2015 64 bit. Classifications file location "AppData/Roaming" is listed here, but no such sub-directory exists on my laptop with Windows 8.1. So the AMS Library files aren't loading correctly and I'm getting a LOAD ERROR message when starting SU.
      What now ?

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      • Dave RD Offline
        Dave R
        last edited by

        Are you sure it doesn't exist. The directory is normally hidden because you shouldn't need direct access to it although you can change that in the Windows preferences (not SketchUp's). What exactly are the load errors?

        Etaoin Shrdlu

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        • D Offline
          drafter
          last edited by

          @dave r said:

          Are you sure it doesn't exist. The directory is normally hidden because you shouldn't need direct access to it although you can change that in the Windows preferences (not SketchUp's). What exactly are the load errors?

          Error Loading File C:/Users/William/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/MSPhysics/main.rb
          Error: #<RuntimeError: AMS Library: There was an error loading ams_api!
          Error:
          193: %1 is not a valid Win32 application. - C:/Users/William/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/ams_Lib/libraries/2.0/win32/ams_api.so
          Details:
          C:/Program Files/SketchUp/SketchUp 2015/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:45:in require' C:/Program Files/SketchUp/SketchUp 2015/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:45:in require'
          C:/Users/William/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/ams_Lib/libraries/ams_api.rb:21:in <top (required)>'> C:/Users/William/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/ams_Lib/libraries/ams_api.rb:23:in rescue in <top (required)>'
          C:/Users/William/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/ams_Lib/libraries/ams_api.rb:20:in <top (required)>' C:/Users/William/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/ams_Lib/core.rb:43:in require'
          C:/Users/William/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/ams_Lib/core.rb:43:in require' C:/Users/William/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/ams_Lib/core.rb:68:in require_library'
          C:/Users/William/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/ams_Lib/windows.rb:11:in <top (required)>' C:/Users/William/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/ams_Lib/core.rb:43:in require'
          C:/Users/William/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/ams_Lib/core.rb:43:in require' C:/Users/William/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/ams_Lib/window.rb:11:in <top (required)>'
          C:/Users/William/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/ams_Lib/core.rb:43:in require' C:/Users/William/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/ams_Lib/core.rb:43:in require'
          C:/Users/William/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/ams_Lib/cursor.rb:11:in <top (required)>' C:/Users/William/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/ams_Lib/core.rb:43:in require'
          C:/Users/William/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/ams_Lib/core.rb:43:in require' C:/Users/William/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/ams_Lib/core.rb:56:in block in require_all'
          C:/Users/William/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/ams_Lib/core.rb:54:in each' C:/Users/William/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/ams_Lib/core.rb:54:in require_all'
          C:/Users/William/AppData/Roaming/SketchUp/SketchUp 2015/SketchUp/Plugins/MSPhysics/main.rb:7:in <top (required)>' C:/Program Files/SketchUp/SketchUp 2015/Tools/extensions.rb:197:in require'
          C:/Program Files/SketchUp/SketchUp 2015/Tools/extensions.rb:197:in `load'
          ...

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          • D Offline
            drafter
            last edited by

            The answer was too obvious. A 32 bit program won't run on a 64 bit system. Case closed.

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            • Dave RD Offline
              Dave R
              last edited by

              ah, good. You beat me to it.

              Well, good you got the answer. You might contact the author to see if he's got a 64 bit version.

              Etaoin Shrdlu

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