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    SketchUp 2015 pro crashes with Window 8.1

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    • CCDC Offline
      CCD
      last edited by

      Ever since I got my new laptop Lenovo with Windows 8.1 Home edition and installing SketchUp 2015 Pro, when I am working with SketchUp it takes on common bases 8 minutes from starting until the SketchUp crashes.
      I have tried with several setting and adjusting the bios without any changes.
      My old laptop with Windows 7 and SketchUp 2015 Pro worked just fine, no glitches at all.
      The podium rendering program doesn't recognize with legal serial number either.
      Has anyone experienced something similar?
      Any input would be helpful.
      Thank you

      Per

      User of SU for the last 4 years and seen quite some improvement and uses of the program. Clients like it to as they can see changes directly and understand the impact to the better or worse. Together with SUPodium presentations has never been easier.

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      • PixeroP Offline
        Pixero
        last edited by

        I have a laptop with Windows 8.1 and SketchUp 2015 pro and it works fine.
        Could it be a plugin or perhaps issues with drivers for your graphics card?
        What card does it have?

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        • jujuJ Offline
          juju
          last edited by

          I remember somebody having a similar problem. Unfortunately I don't know if it got sorted out and, if so, what the cure was.

          I would start troubleshooting by switching off hardware acceleration (OpenGL) setting and see if that works.

          Save the Earth, it's the only planet with chocolate.

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          • CCDC Offline
            CCD
            last edited by

            Well, sometimes things can solve themselves.... 😄
            Last night my laptop did a major Windows update, and lo and behold today I have been working with sketchup and it's running just fine.
            Even rendering works without glitches and bugsplash.
            Sorry to bother in this matter.

            Laptop is a Lenovo G50,
            came with a 1 TB HDD,
            16 GB ram,
            I7 dual core 3.5Ghz processor

            User of SU for the last 4 years and seen quite some improvement and uses of the program. Clients like it to as they can see changes directly and understand the impact to the better or worse. Together with SUPodium presentations has never been easier.

            1 Reply Last reply Reply Quote 0
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