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    SU2015 files Crash Windows Explorer repeatedly. Win 7

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    • C Offline
      CalypsoArt
      last edited by

      This is something I've had randomly happen but now has gotten out of hand. Often if I'm in folder and I select a SU2015 file Windows explorer crashes. Today, I opened a folder in explorer and selected every type of file, .dwg, .bak. doc, etc, one after the other. As soon as I clicked on a .skp Explorer crashed. I repeated it several times. Anyone experience this? I don't recall this in 2014 or any previous version.

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      • C Offline
        CalypsoArt
        last edited by

        I guess it is a common problem. I found this thread that discusses it.

        Link Preview Image
        Sketchup 2015 Install crashes Windows Explorer

        I’ve had at least 6 SU crashes over the last two days (since installing). I’m also getting Windows Explorer crashes when I try to delete a SU file. Seems like a Windows Shell violation - the Explorer crash goes away wh…

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        SketchUp Community (forums.sketchup.com)

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        • hellnbakH Offline
          hellnbak
          last edited by

          I too had a real problem with Windows Explorer crashing, tried all the "fixes" I could find on the web but no joy. Then, maybe a month ago I installed a program called Fast Picture Viewer, not because of the Explorer crashes but because all of my PS thumbnails had for some reason reverted to just a generic PS thumbnail. Did some research and this program claimed that, among other things, it would take care of this problem. Had a free trial so I gave it a try, and not only did it fix the PS thumbnail problem, but I have not had an Explorer crash since (would have had probably two dozen crashes by now).
          Could be a coincidence but I really doubt it.
          It normally costs about 15 bucks but I got it on special for $9.99. Don't know if this price is still available.
          Just passing this along in case anybody else is having the Explorer crash problem and might want to give this a try.

          "Politicians are just like diapers -- they need to be changed often, and for the same reason"

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          • R Offline
            rv1974
            last edited by

            .331 release fixes this issue.

            1 Reply Last reply Reply Quote 0
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