Cannot connect to 3D Warehouse
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I was working with the 3D Warehouse when SketchUp just closed. Now every time I try to connect to it, I get the message that I need an internet connection (see message below). I have tried multiple times but keep getting the message. I also tried closing SU and then just start with a blank page and still get it. I then tried restarting my machine and the message still keeps coming up.
Any suggestions?
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There are a few basic things to check when you get this problem, SU uses internet explorer to access the internet whether you have it as your default browser or not.
So it might fix it if you clear it's cache and make sure it is up to date.
Make sure you can access the warehouse web page directly within IE.
It could also be your Anti Virus software, try disabling that for a second a see. -
@box said:
There are a few basic things to check when you get this problem, SU uses internet explorer to access the internet whether you have it as your default browser or not.
So it might fix it if you clear it's cache and make sure it is up to date.
Make sure you can access the warehouse web page directly within IE.
It could also be your Anti Virus software, try disabling that for a second a see.Tried all of these (except the Anti Virus software). This has been working fine until I was in the middle of something this morning. Now it suddenly does not work. Yes, I can access the warehouse natively in IE. I saw this start happening a couple of days ago but after several tries I could get past it. Today, nothing seems to be helping.
As I said, I was working on a model and when I tried to download a model from the warehouse, SU just closed (thank heaven it saved a backup copy of my model). When I reopened the problem with the warehouse started and now will not go away. I am going to try closing down my machine completely and see if that makes any difference........
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Well that did not work either (powering down and restarting). The problem persists.
I am suddenly seeing other strange things as well. When I bring up the components, in the drop down window, it shows some blank unit in the components window that I do not ever remember seeing before (see screen capture below)and there is nothing I can do to get rid of it.
What the heck is going on? This all just started this morning..............
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Finally got the cache cleared to the point that I now can connect to the 3D Warehouse again.
How about the other issue though, is the blank Model component normal and I just did not notice it before?
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The blank thumbnail may well be caused by you saving the 'Model' component in a different view.
If it's an external component and you have edited the file it may have 'Redefine the thumbnail on save' which is an option in the Model Info.
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