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    Dimensions changing to "not scaled"

    Scheduled Pinned Locked Moved LayOut Bug Reporting
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    • TandemT Offline
      Tandem
      last edited by

      Weird, can you attach the LayOut file?

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      • S Offline
        sketchy
        last edited by

        It's huge so I would have to edit it down and I would rather not post my entire model on the web since I haven't received my final payment yet and for the sake of my client's privacy.

        I will try to cut things out and see if I can keep the behavior.

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        • S Offline
          sketchy
          last edited by

          I can't seem to get it to work with a different model inserted. I may not be able to share a LO file with the issue if it is specific to this model. I will keep trying to find a way.

          Has anyone else seen this behavior before?

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          • TandemT Offline
            Tandem
            last edited by

            Can you list all the steps you took to troubleshoot this? Saves time suggesting things you may have already done thought of.

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            • S Offline
              sketchy
              last edited by

              Couple things that may be of interest:
              -The behavior only happens when dimensioning the scenes on this page. When I dimension this model on other pages and other scenes it works fine. It will also work fine if I dimension something else on this page other than the model.
              -The model is set to ortho, scale 3/16"=1', non standard view but aligned with the model. The model is rotated off the normal views so front, back etc don't work.
              -The scene is set to 2 pt perspective and vector rendered
              -I have tried to manually set the scale in the dimension dialogue and set it to auto scale, neither work
              -I have tried to sample dimensions that "work" and paint the troubled dimensions with it and no success.
              -I grabbed a random model from the 3d warehouse, put it on that page with a 2pt perspective ortho view, vector rendered and tried to re-create the issue and it works fine, as it should.

              I have generally poked around but couldn't see anything else to mess with. Any ideas of what to try?

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              • TandemT Offline
                Tandem
                last edited by

                I would try to replicate the page and then play with removing any stacked elements and layers or changing their stacking order.

                What happens when you copy and paste the viewport to a blank page?

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                • S Offline
                  sketchy
                  last edited by

                  Very strange, it seems to be something to do with those scenes for some reason.

                  New blank page, imported the model again and set to the problem scene (there are actually several that exhibit this behavior, all elevations of different trusses). This time I didn't change to vector. Still shows the problem.

                  When I set the scene to a section of the house which has the same camera orientation and 2 pt perspective it doesn't have the problem.

                  I can't really think of a difference between the two scenes other than what layers and groups are hidden.

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                  • TandemT Offline
                    Tandem
                    last edited by

                    I was finally able to replicate this when I clicked the Ortho button in the LayOut's "SketchUp Model" panel.
                    The Projected Distances section in the Knowledge Base explains this behaviour.
                    Link: LayOut Dimension Tools: Dimension types

                    LayOut decides which distance to show based on the camera view associated with the model viewport.

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                    • S Offline
                      sketchy
                      last edited by

                      Thanks for tracking that down Tandem. It does seem like that is pretty close to what is happening but not quite as they intended. By their description in the article I should be getting the behavior that I want which is to show the vertical or horizontal distance rather than the diagonal.

                      I'm not sure exactly why it's doing this but it does seem like they intended for this to happen. I'm very annoyed that I cannot manually change this behavior. I put in a support ticket, I will update this thread when I hear back.

                      Thanks again for the help on this issue.

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                      • TandemT Offline
                        Tandem
                        last edited by

                        You are welcome, I am very interested what you find out as I am bit confused with the Ortho functionality when dimensioning.

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