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    • J Offline
      JFast
      last edited by

      Recently, our cabinet shop purchased a design program called Mozaik, which I'm building our library & cutlists from (See first image) (On the right screen you click "View Product" and SketchUp opens automatically). It originally came with SketchUp 8 and paired nicely together, no issues. We've since upgraded to SketchUp Pro 2014 and when we render our product as 3D images from Mozaik, SketchUp opens with the error message (Second image).

      When I click "OK" it just opens as a blank document, no geometry. So what exactly is this error message telling me?


      Capture.JPG


      Error logged.JPG

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      • Dave RD Offline
        Dave R
        last edited by

        You might want to check with the suppliers of Mazaik and see if they've issued an updated version of the plugin. SU2014 uses Ruby 2.0 while SU8 used an older and now unsupported version of Ruby. This required many plugins to be updated to meet the newer Ruby standards. There have been many folks reporting errors on plugins they've copied over from an older version of SketchUp and the standard advice which has been repeated on SCF ad nauseum is to not copy plugins but download fresh versions.

        Etaoin Shrdlu

        %

        (THERE'S NO PLACE LIKE)

        G28 X0.0 Y0.0 Z0.0

        M30

        %

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