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    Missing "More Info"

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    • T Offline
      tapimjay
      last edited by

      I tried lots of plugins & no response.
      I don't know how to clear the Temporary IE files.

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      • Dave RD Offline
        Dave R
        last edited by

        There are several ways to clear the Temporary Internet Files. The best thing would be to Google it for the version of IE you are running.

        Etaoin Shrdlu

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        • T Offline
          tapimjay
          last edited by

          I did Google & did delete all my temporary
          files as you suggested, still no response.

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          • Dave RD Offline
            Dave R
            last edited by

            Do you have the most current version of Sketchucation Plugin Store?

            I used it earlier on my Mac and a few minutes ago on my PC and it works fine on both.

            Etaoin Shrdlu

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            • T Offline
              tapimjay
              last edited by

              I installed the latest version of SketchUcation Plugin Store
              & I still don't get a response. I've got a laptop & a desktop CPU.
              I get the response on my laptop but not on my desktop.
              Thanks Dave, when I require info, I'll get it on my laptop.
              Mike.

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              • Dave RD Offline
                Dave R
                last edited by

                Mike, it is a certainly an odd thing because it should work--and does on one of your machines. Does anything happen when you try to get more info while the Ruby Console is open?

                Etaoin Shrdlu

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                • T Offline
                  tapimjay
                  last edited by

                  I'm fairly new at this, & I don't know
                  what "While Ruby Console is open" means.

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                  • Dave RD Offline
                    Dave R
                    last edited by

                    Go to the SketchUp Window menu and select Ruby Console. That will open the console window. Move the console window to one side and open the SCF Plugin Store. Click on a More Info button and look to see if any message gets written in the console. Actually watch for any messages that might appear there when you start the Plugin Store or click on anything. Copy and paste here any text that might appear in the console.

                    Etaoin Shrdlu

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                    • T Offline
                      tapimjay
                      last edited by

                      Dave, I did all that & no messages appeared in
                      the Ruby Console window.

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                      • Dave RD Offline
                        Dave R
                        last edited by

                        You must be holding your mouth wrong or something. Try doing it while standing on your head 😄

                        This is very weird. What version of Windows and IE do you have on that machine? I hope in the morning one of the gurus like TIG will come along or maybe Gabor.

                        Etaoin Shrdlu

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                        • T Offline
                          tapimjay
                          last edited by

                          Windows 7 Home Premium & Internet Explorer v.11
                          Good Night
                          Mike

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                          • G Offline
                            Gábor
                            last edited by

                            There are some plugins where the plugin authors neither gave a "More info" link nor filled out their plugin "Overview" detiails. In these cases the "More info" button leads nowhere. I'll fix it ASAP in a way that in these cases "More info" button won't show up.

                            Sorry for the delayed answer. I've noticed this thread just now.

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                            • G Offline
                              Gábor
                              last edited by

                              Done.
                              Now the "More" info button shows up only for those plugins what have either a link to a topic or it's details are filled out by the author.
                              If you can still find button with no link, please let me know the exact name of that plugin so I can investigate the case.

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                              • Dave RD Offline
                                Dave R
                                last edited by

                                Thank you for doing that, Gábor.

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                                • T Offline
                                  tapimjay
                                  last edited by

                                  I've just tried to get "More info" & it will not work
                                  with any of them. I went to Control Panel & used Uninstall,
                                  then pressed the Repair button. That didn't work either.
                                  I must have something wrong with my computer, however I
                                  will live without it.
                                  Thanks very much for your efforts.
                                  Dave & Gabor.

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                                  • Dave RD Offline
                                    Dave R
                                    last edited by

                                    What were you trying to uninstall/repair?

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                                    • G Offline
                                      Gábor
                                      last edited by

                                      @tapimjay said:

                                      I've just tried to get "More info" & it will not work
                                      with any of them.

                                      Hmmm.... Interesting. Do you have Javascript enabled in your internet explorer? The button uses an onclick event for opening up the "More info" what might not work if Javascript is disabled...

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                                      • T Offline
                                        tapimjay
                                        last edited by

                                        I was trying to uninstall/repair SketchUp 2013 & 2014.
                                        I also cheked if Java Script was enabled, it was.

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                                        • P Offline
                                          pipinek
                                          last edited by

                                          Greetings,

                                          I have the same issue on one of the two machines Both of them runs the same plugins and SU version 2023.1.340 (last one).
                                          On one machine there is no button INFO within Sketchucation Tools (dame the latest version of the plugin).

                                          Bizarre.
                                          I would appreciate any elucidation.
                                          Thank you

                                          Attached-please find a picture - the only button present is that in the middle.


                                          Screenshot 2023-11-05 182254.png

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                                          • Dave RD Offline
                                            Dave R
                                            last edited by

                                            @pipinek said:

                                            Attached-please find a picture - the only button present is that in the middle.

                                            It would help if you'd show which extensions don't have a More Info button. All of the ones in your screenshot appear to have them.

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