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    ℹ️ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

    Missing "More Info"

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    • Dave RD Offline
      Dave R
      last edited by

      Could you be specific? What plugin? Have you cleared the Temporary Internet Files in IE?

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      • T Offline
        tapimjay
        last edited by

        I tried lots of plugins & no response.
        I don't know how to clear the Temporary IE files.

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        • Dave RD Offline
          Dave R
          last edited by

          There are several ways to clear the Temporary Internet Files. The best thing would be to Google it for the version of IE you are running.

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          • T Offline
            tapimjay
            last edited by

            I did Google & did delete all my temporary
            files as you suggested, still no response.

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            • Dave RD Offline
              Dave R
              last edited by

              Do you have the most current version of Sketchucation Plugin Store?

              I used it earlier on my Mac and a few minutes ago on my PC and it works fine on both.

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              • T Offline
                tapimjay
                last edited by

                I installed the latest version of SketchUcation Plugin Store
                & I still don't get a response. I've got a laptop & a desktop CPU.
                I get the response on my laptop but not on my desktop.
                Thanks Dave, when I require info, I'll get it on my laptop.
                Mike.

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                • Dave RD Offline
                  Dave R
                  last edited by

                  Mike, it is a certainly an odd thing because it should work--and does on one of your machines. Does anything happen when you try to get more info while the Ruby Console is open?

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                  • T Offline
                    tapimjay
                    last edited by

                    I'm fairly new at this, & I don't know
                    what "While Ruby Console is open" means.

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                    • Dave RD Offline
                      Dave R
                      last edited by

                      Go to the SketchUp Window menu and select Ruby Console. That will open the console window. Move the console window to one side and open the SCF Plugin Store. Click on a More Info button and look to see if any message gets written in the console. Actually watch for any messages that might appear there when you start the Plugin Store or click on anything. Copy and paste here any text that might appear in the console.

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                      • T Offline
                        tapimjay
                        last edited by

                        Dave, I did all that & no messages appeared in
                        the Ruby Console window.

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                        • Dave RD Offline
                          Dave R
                          last edited by

                          You must be holding your mouth wrong or something. Try doing it while standing on your head 😄

                          This is very weird. What version of Windows and IE do you have on that machine? I hope in the morning one of the gurus like TIG will come along or maybe Gabor.

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                          • T Offline
                            tapimjay
                            last edited by

                            Windows 7 Home Premium & Internet Explorer v.11
                            Good Night
                            Mike

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                            • G Offline
                              Gábor
                              last edited by

                              There are some plugins where the plugin authors neither gave a "More info" link nor filled out their plugin "Overview" detiails. In these cases the "More info" button leads nowhere. I'll fix it ASAP in a way that in these cases "More info" button won't show up.

                              Sorry for the delayed answer. I've noticed this thread just now.

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                              • G Offline
                                Gábor
                                last edited by

                                Done.
                                Now the "More" info button shows up only for those plugins what have either a link to a topic or it's details are filled out by the author.
                                If you can still find button with no link, please let me know the exact name of that plugin so I can investigate the case.

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                                • Dave RD Offline
                                  Dave R
                                  last edited by

                                  Thank you for doing that, Gábor.

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                                  • T Offline
                                    tapimjay
                                    last edited by

                                    I've just tried to get "More info" & it will not work
                                    with any of them. I went to Control Panel & used Uninstall,
                                    then pressed the Repair button. That didn't work either.
                                    I must have something wrong with my computer, however I
                                    will live without it.
                                    Thanks very much for your efforts.
                                    Dave & Gabor.

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                                    • Dave RD Offline
                                      Dave R
                                      last edited by

                                      What were you trying to uninstall/repair?

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                                      • G Offline
                                        Gábor
                                        last edited by

                                        @tapimjay said:

                                        I've just tried to get "More info" & it will not work
                                        with any of them.

                                        Hmmm.... Interesting. Do you have Javascript enabled in your internet explorer? The button uses an onclick event for opening up the "More info" what might not work if Javascript is disabled...

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                                        • T Offline
                                          tapimjay
                                          last edited by

                                          I was trying to uninstall/repair SketchUp 2013 & 2014.
                                          I also cheked if Java Script was enabled, it was.

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                                          • P Offline
                                            pipinek
                                            last edited by

                                            Greetings,

                                            I have the same issue on one of the two machines Both of them runs the same plugins and SU version 2023.1.340 (last one).
                                            On one machine there is no button INFO within Sketchucation Tools (dame the latest version of the plugin).

                                            Bizarre.
                                            I would appreciate any elucidation.
                                            Thank you

                                            Attached-please find a picture - the only button present is that in the middle.


                                            Screenshot 2023-11-05 182254.png

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