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    Crazy error message

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    • J Offline
      jerrymich
      last edited by

      I am getting this crazy error message when I start up sketchup 2014. It seemed to come about when I was trying to load extensions and plugins from 2013. Also, I can not seem to be able to save my toolbar once I get it where I want it. When I open a new file, it defaults back to standard settings. I have tried to uninstall and re install the program, but this message just keeps coming along. Almost like it is not doing a clean un and re install.

      load error report.PNG

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      • Dave RD Offline
        Dave R
        last edited by

        Jerry,

        You should not be loading plugins from your SU2013 Plugins folder into the SU2014 Plugins folder. You should download and install fresh copies. SU2014 uses a newer version of Ruby, so many plugins have required updating. The error messages indicate that there's problems with the plugins, not SketchUp. Delete all the plugins from the folder and install current copies of the plugins.

        Etaoin Shrdlu

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        (THERE'S NO PLACE LIKE)

        G28 X0.0 Y0.0 Z0.0

        M30

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        • J Offline
          jerrymich
          last edited by

          Thanks Dave. I didn't think that I did, but I will follow suggestion. So, the new sketchup plugins folder should be empty?

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          • J Offline
            jerrymich
            last edited by

            Will that also take care of not being able to save my toolbar settings?

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            • Dave RD Offline
              Dave R
              last edited by

              @jerrymich said:

              So, the new sketchup plugins folder should be empty?

              Not quite empty. There are some plugins whose names start with "su" that should be in there. They are packed with SketchUp. If you delete the folder altogether or empty it, SketchUp will repopulate it with those plugins the next time it starts. Bear in mind, this Plugins folder is the one under User/AppData... that's the only Plugins folder you should be messing with. If you let the Sketchucation Plugin Store and Extension Warehouse handle installing plugins, you shouldn't really have any need to go to that folder directly.

              Etaoin Shrdlu

              %

              (THERE'S NO PLACE LIKE)

              G28 X0.0 Y0.0 Z0.0

              M30

              %

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