sketchucation logo sketchucation
    • Login
    ⌛ Sale Ending | 30% Off Profile Builder 4 ends 30th September

    BuildEdge PLAN 3.0 Now Available!

    Scheduled Pinned Locked Moved SketchUp Discussions
    sketchup
    55 Posts 15 Posters 9.1k Views 15 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • M Offline
      mwm5053
      last edited by

      It did that to me too. Make sure height of window is not the same as top of window. I think when start out default are the same height.

      2011 iMac
      SU 2015 Pro, 2017 Make
      V2 Twilight
      macOS Sierra 10.12.5

      1 Reply Last reply Reply Quote 0
      • H Offline
        Helle
        last edited by

        I got it .... it was me.... from the bottom up regarding window height

        1 Reply Last reply Reply Quote 0
        • M Offline
          mwm5053
          last edited by

          👍

          2011 iMac
          SU 2015 Pro, 2017 Make
          V2 Twilight
          macOS Sierra 10.12.5

          1 Reply Last reply Reply Quote 0
          • deaneauD Offline
            deaneau
            last edited by

            Hello Aaron,

            at first i love the Plugin.. in 2013 work fine however at 2014 ...

            Hello,

            BuilEdgePlane have a big BUG in 2014. If I insert a windows some dividers will place in the windows and the other dividers will place near on the zero point. so i can not work with this plugin.

            other problem. the BEP-Windows will be ever active than non active etc. sometimes the value will accepted and somtimes not.
            please fix this i use 2014 make at home.

            reagards

            Dean
            p.s. look at Sophie some of the dividers will stay there.
            _2014.03.28_16h41m52s_001_00654.jpg

            MADE, BORN AND LIVING IN BERLIN
            Big Thank You to all Programmers
            Some German words are so long that they have a perspective. M.Twain

            1 Reply Last reply Reply Quote 0
            • U Offline
              unearthed
              last edited by

              This looks like it could really save me some time, but this is a worry:

              @unknownuser said:

              Unfortunately, we do authorize the software

              I live/work in a remote location with local satellite access (which is not 100% reliable) I never purchase software that needs to handshake on startup or requires a livelink. So...is BuildEdge still like this?

              Growplan - People ∩ Plants ∩ Place

              windows 7 64b, 4GB RAM, SU 8.0.16846
              Gimp, QGIS, Vectorworks 12, Bricscad 11

              1 Reply Last reply Reply Quote 0
              • U Offline
                unearthed
                last edited by

                Waiting, wainting...still no answer since last week AND I sent the same query as an email.

                Growplan - People ∩ Plants ∩ Place

                windows 7 64b, 4GB RAM, SU 8.0.16846
                Gimp, QGIS, Vectorworks 12, Bricscad 11

                1 Reply Last reply Reply Quote 0
                • aarondietzenA Offline
                  aarondietzen
                  last edited by

                  Hi Unearthed,

                  Sorry, I don't regularly read through this forum looking for posts about BuildEdge. Also, as luck (bad luck, that is) our "Contact Us" page is broken and we are not receiving emails! For future reference, submitting a ticket to Help Desk through our main site is the best way to get in touch with us.

                  As to your question, as of now, we are using the same security as we were before. You will need to be connected to the internet to initially authorize. After that, it will attempt to check in every few weeks to verify that you have not moved the security.

                  As long as you have a connection at install and are connected occasionally as you run, you should be good!

                  Thanks,
                  Aaron

                  "Imagination is more important than knowledge..."
                  - Albert Einstein

                  1 Reply Last reply Reply Quote 0
                  • pbacotP Offline
                    pbacot
                    last edited by

                    That is great-- if it actually works. Continuous connection is not given, even when your provider has promised it. Also I have some software that requires me to refresh the license by going to the website, every time I move my laptop to my office or home. Not too nice.

                    MacOSX MojaveSketchUp Pro v19 Twilight v2 Thea v3 PowerCADD

                    1 Reply Last reply Reply Quote 0
                    • U Offline
                      unearthed
                      last edited by

                      Thanks Aaron, that sounds more useable

                      Growplan - People ∩ Plants ∩ Place

                      windows 7 64b, 4GB RAM, SU 8.0.16846
                      Gimp, QGIS, Vectorworks 12, Bricscad 11

                      1 Reply Last reply Reply Quote 0
                      • aarondietzenA Offline
                        aarondietzen
                        last edited by

                        Glad that helps, Nigel.

                        I know that it is not the perfect solution, and that security, of any kind, can be a pain, but we have attempted to create a solution that is as easy as possible and a staff that is quick to respond to customer issues (when our site is not dumping our contact us emails, that is!).

                        Hopefully security does not cause too many issues for you all,
                        Thanks,
                        Aaron

                        "Imagination is more important than knowledge..."
                        - Albert Einstein

                        1 Reply Last reply Reply Quote 0
                        • deaneauD Offline
                          deaneau
                          last edited by

                          What about an Bugfix, since i have pay this i have never work withis

                          http://sketchucation.com/forums/viewtopic.php?f=15%26amp;t=54995%26amp;start=30#p518098

                          per email have tell me, that we solve the problem in june or July...now we have August.
                          the30 day money-backguaranty is end in april. is this service?
                          have i pay bugs or a plugin? 👎 sorry

                          MADE, BORN AND LIVING IN BERLIN
                          Big Thank You to all Programmers
                          Some German words are so long that they have a perspective. M.Twain

                          1 Reply Last reply Reply Quote 0
                          • aarondietzenA Offline
                            aarondietzen
                            last edited by

                            Hi Deaneau,

                            We ARE working on a new version but, as often happens in software development, it is taking a little longer than I had originally hoped.

                            Judging from the picture above, it looks like you have a corrupted dynamic component.

                            Submit a ticket to our help desk here: http://www.buildedge.com/help/index.php?a=add

                            The guys on the help desk should be able to get this fixed and get your windows looking nice again.

                            Thanks,
                            Aaron

                            "Imagination is more important than knowledge..."
                            - Albert Einstein

                            1 Reply Last reply Reply Quote 0
                            • deaneauD Offline
                              deaneau
                              last edited by

                              @aarondietzen said:

                              Hi Deaneau,

                              We ARE working on a new version but, as often happens in software development, it is taking a little longer than I had originally hoped.

                              Judging from the picture above, it looks like you have a corrupted dynamic component.

                              Submit a ticket to our help desk here: http://www.buildedge.com/help/index.php?a=add

                              The guys on the help desk should be able to get this fixed and get your windows looking nice again.

                              Thanks,
                              Aaron

                              aaron, look march or april, i have send this bug, this is not a corrupted component its more of a bug.
                              i have only a new document without any other objects. i have have never sent so many bugreports to a developer. 👎

                              MADE, BORN AND LIVING IN BERLIN
                              Big Thank You to all Programmers
                              Some German words are so long that they have a perspective. M.Twain

                              1 Reply Last reply Reply Quote 0
                              • aarondietzenA Offline
                                aarondietzen
                                last edited by

                                Hi Deaneau,

                                Can you Let me know the name that you are submitting these tickets under (you can PM me if you would rather keep that private). I cannot find the issue in our help desk log, so I am wondering if you are having an issue submitting a ticket.

                                I am sure that, once we get you in touch with our help desk, we can get your issue straightened out and get you running like new.

                                Sorry for any inconvenience!
                                Aaron

                                "Imagination is more important than knowledge..."
                                - Albert Einstein

                                1 Reply Last reply Reply Quote 0
                                • deaneauD Offline
                                  deaneau
                                  last edited by

                                  @aarondietzen said:

                                  Hi Deaneau,

                                  Can you Let me know the name that you are submitting these tickets under (you can PM me if you would rather keep that private). I cannot find the issue in our help desk log, so I am wondering if you are having an issue submitting a ticket.

                                  I am sure that, once we get you in touch with our help desk, we can get your issue straightened out and get you running like new.

                                  Sorry for any inconvenience!
                                  Aaron

                                  you and Brendon.S have had answer.. we are working on this problem....

                                  dean

                                  MADE, BORN AND LIVING IN BERLIN
                                  Big Thank You to all Programmers
                                  Some German words are so long that they have a perspective. M.Twain

                                  1 Reply Last reply Reply Quote 0
                                  • deaneauD Offline
                                    deaneau
                                    last edited by

                                    All problems with the plug in was solved.

                                    thank you at the marvelous support.

                                    regards dean

                                    MADE, BORN AND LIVING IN BERLIN
                                    Big Thank You to all Programmers
                                    Some German words are so long that they have a perspective. M.Twain

                                    1 Reply Last reply Reply Quote 0
                                    • donrukoD Offline
                                      donruko
                                      last edited by

                                      Hi Aaron,

                                      i downloaded the Build edge Plan and installed it on diverent Versions of Sketchup.
                                      it is not possible to test it, allways i get the message "Build Edge pro has expired". 3 years ago i worked with this Plugin and Sketchup 2014, I was very pleased and all worked fine. i also tryed to install my old version, but i think it's not longer working, the last years i had not installed Sketchup and Build Edge plan.
                                      Now i would buy Build edge plan, but when i click on "buy" I will be forwarded to a Domain "http://store.buildedge.com/" Where there is no possibility to buy the Plugin ???
                                      Please send me information how i can buy Build edge plan.
                                      Attached a Mail from 2014 for info.

                                      Sorry my bad englisch, i hope you can help me.

                                      best regards
                                      Rudolf


                                      E-mail from Brendon Studholme 2014


                                      E-Mail from 2014

                                      1 Reply Last reply Reply Quote 0
                                      • 1
                                      • 2
                                      • 3
                                      • 3 / 3
                                      • First post
                                        Last post
                                      Buy SketchPlus
                                      Buy SUbD
                                      Buy WrapR
                                      Buy eBook
                                      Buy Modelur
                                      Buy Vertex Tools
                                      Buy SketchCuisine
                                      Buy FormFonts

                                      Advertisement