Bugs in SU Pro 2013 & Layout (Mac)
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Finding a few bugs in SU Pro 2013 and starting to get pretty cheesed off. Never had a bugsplat on a Mac until now, had plenty on PC years back but none until now. It tends to happen when I am undoing an action in SketchUp. I only have one plugin which is Podium V2. Also, models won't update in Layout when I have made alterations to the SU model. The box tells me that there is a newer version but clicking either OK or Update freezes Layout. Also, dimensions are proving to be a bit temperamental i.e. I'm trying to put a floorplan out for a client but when I go to add dimensions to a 1/4" model, the dimension tool is actually measuring the paper so a 23' wall is coming out at 7". I don't know why this is happening but would be grateful of any advice. Thanks.
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Update: Just started a new visual - typed in a rectangle - 16', 9' - Bugsplat - crashed
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@bowesy said:
Update: Just started a new visual - typed in a rectangle - 16', 9' - Bugsplat - crashed
In what? SketchUp or LayOut?
Please complete your profile with OS and SU version. What OS version are you using?
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Was drawing the rectangle in Sketch-Up when Bugsplat occurred. Have now reverted to saving after every action just in case..
Am using SU Pro 2013 and Mac Osx 10.7.5
Thanks
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Yes, I'm having similar problems, many different actions can cause it. And for me, it's a full system crash every time!
I've sent several console reports to Sketchup. I can recreate it by moving the fog sliders, that will always kill it!
A few minutes ago, I was trying to move a section plane, that also killed it.
I've removed all my extensions and add-ons, set the autobackup to 1 min, and I save compulsively, so I never really lose much, it's just very annoying. I've purged files, but it appears unrelated to the file.
Layout is not suffering any problems, fortunately.
I'm on a Mac Pro, OS X 10.8.3.
Is anyone else having problems? I can't find any comments from Trimble Sketchup.
Kind Regards,
Michael Hund
UPDATE!!!
In another post, another user mentioned that OS X was causing his problems. I recalled that I hadn't seen these problems until I upgraded to Sketchup 2013, but actually, I upgraded to OS X 10.8.3 at around the same time. When I upgraded, I created a clone of the old install, and I've just booted it instead. I can open all the problem files, do all the things that crash the system, and there are no problems. So it appears, at least for me, that the problems are related to the confluence of Sketchup 2013 (which has been the only app to display problems) and OS X 10.8.3.
I've decided to downgrade OS X to 10.8.2, until these issues can be sorted out. I tried opening the Sketchup 2013 files in Sketchup 8, and it doesn't work, so that downgrade isn't a happening thing!
I hope this may help others.
Kind Regards,
Michael Hund
UPDATE 2
Well, that took hours, and didn't solve the problem! I downgraded from OS X 10.8.3 to 10.8.2, and that went OK, I used an old clone. But the problem was not solved. However, I had Sketchup 8 installed in that clone, and that seems not to suffer the problems. I installed Sketchup 2013 beside it, opened the old files and saved them as Sketchup 8 files, then proceeded. So far, so good
DISCLAIMER - I should mention that I'm not running on Mac hardware, and this issue could be related to that, even though it's clearly also related to Sketchup 2013, the only app among hundreds that I've had a problem with. (Of course, it's an essential one for me!)
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Thanks for the update Michael. As a further update, i was using Photo Match on SU Pro 2013 yesterday, crashed twice but despite saving it still reopened the file after the crash with the photograph partially blacked out. went back to SU Pro 7 and so far no problems - not exactly progress though. Might switch to using Moi 3D with Layout.
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Seems to be the revert function that is causing the bugsplat
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