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Cannot get the program to install

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  • O Offline
    opal
    last edited by 20 Mar 2013, 15:23

    I had to do an OS reinstall and have been trying to get all my stuff put back cleanly instead of from an OLD backup hard drive.
    I downloaded the installer and tried more than once to install the program and this is my error message.

    An error occurred while attempting to create the directory: C:\programdata\microsoft\windows\startmenu

    so.. I went and looked - that directory already exists

    anyone have any thoughts on what to do to get the program to install?

    and while I'm asking things.. this disable adblocker to restore my plugin folder.. I've disabled adblock plus on sketchucation.com and am still getting the banner telling me to disable. Pages have been refreshed.. not sure what else to do there either.

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    • S Offline
      sketch3d.de
      last edited by 20 Mar 2013, 17:07

      which Windows?

      launch the installer by "right-clicking > Run as... Admin..."

      hth,
      Norbert

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      • O Offline
        opal
        last edited by 20 Mar 2013, 17:11

        windows 7 ult..

        thanks.. will try

        I hoped I fixed the system to never have to run as admin.. took ownership of everything.. turned off UAC, unhid sys files.. etc but will give it a shot

        did not work.. will not install

        I did find an older version 8.03something that does work or I'd have nothing

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