sketchucation logo sketchucation
    • Login
    ℹ️ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

    Cannot get the program to install

    Scheduled Pinned Locked Moved SketchUp Discussions
    sketchup
    3 Posts 2 Posters 113 Views 2 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • opalO Offline
      opal
      last edited by

      I had to do an OS reinstall and have been trying to get all my stuff put back cleanly instead of from an OLD backup hard drive.
      I downloaded the installer and tried more than once to install the program and this is my error message.

      An error occurred while attempting to create the directory: C:\programdata\microsoft\windows\startmenu

      so.. I went and looked - that directory already exists

      anyone have any thoughts on what to do to get the program to install?

      and while I'm asking things.. this disable adblocker to restore my plugin folder.. I've disabled adblock plus on sketchucation.com and am still getting the banner telling me to disable. Pages have been refreshed.. not sure what else to do there either.

      1 Reply Last reply Reply Quote 0
      • sketch3d.deS Offline
        sketch3d.de
        last edited by

        which Windows?

        launch the installer by "right-clicking > Run as... Admin..."

        hth,
        Norbert

        1 Reply Last reply Reply Quote 0
        • opalO Offline
          opal
          last edited by

          windows 7 ult..

          thanks.. will try

          I hoped I fixed the system to never have to run as admin.. took ownership of everything.. turned off UAC, unhid sys files.. etc but will give it a shot

          did not work.. will not install

          I did find an older version 8.03something that does work or I'd have nothing

          1 Reply Last reply Reply Quote 0
          • 1 / 1
          • First post
            Last post
          Buy SketchPlus
          Buy SUbD
          Buy WrapR
          Buy eBook
          Buy Modelur
          Buy Vertex Tools
          Buy SketchCuisine
          Buy FormFonts

          Advertisement