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    Lumen RT Plugin not working

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    • S Offline
      Syndicate
      last edited by

      I hit the export to Lumen Rt button, I get a dialog box asking me to export the selected model or not. Either answer I choose the box goes away and then nothing.

      Women have the last word in arguments. Anything said after that is the beginning of a new argument.

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      • N Offline
        Nicholas Phelps
        last edited by

        IS this happening with all models, or one in particular?
        What happens if you try to export the empty SketchUp startup scene? Do you see the LumenRT interface?

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        • S Offline
          Syndicate
          last edited by

          Thanks Nicholas for the reply. I tested it with an empty scene, only the female standing there. Nothing selected, upon export, nothing happens. If I select her, and then hit Export, I get the dialog box again. When I choose any option, the box again goes away and nothing happens. This is also the trial version of Lumen Rt I downloaded. One more thing. As I was installing Lumen Rt, I opened Sketchup to check it out, it had realized that some parts of the plugin were already installed and gave me an error about certain files missing. I realized why it did that. I closed Sketchup and waited for the Lumen install to complete. Re-opened Sketchup with no errors but now the plugin doesnt work. Should I re-install Sketchup?

          Women have the last word in arguments. Anything said after that is the beginning of a new argument.

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          • S Offline
            Syndicate
            last edited by

            I tried that already to no avail 😐

            Women have the last word in arguments. Anything said after that is the beginning of a new argument.

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            • N Offline
              Nicholas Phelps
              last edited by

              Yes, sounds very much like a problem during install. But before you re-install SketchUp, I'd recommend you just try re-installing LumenRT first. Maybe uninstall it first, just in case.

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              • N Offline
                Nicholas Phelps
                last edited by

                Hmm. Well then if that's not too much of a hassle, could you try uninstalling LumenRT, then uninstall SketchUp, and then re-install both products?

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                • S Offline
                  Syndicate
                  last edited by

                  Will do.

                  Women have the last word in arguments. Anything said after that is the beginning of a new argument.

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                  • S Offline
                    Syndicate
                    last edited by

                    One thing I forgot to mention. Sketchup is 32-Bit, the plugin is 64. Does this make a difference?

                    Women have the last word in arguments. Anything said after that is the beginning of a new argument.

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                    • S Offline
                      Syndicate
                      last edited by

                      Thats a no go Nicholas. Still nothing πŸ˜•

                      Women have the last word in arguments. Anything said after that is the beginning of a new argument.

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                      • N Offline
                        Nicholas Phelps
                        last edited by

                        Re 32 vs 64 bit: That's not a problem, since LumenRT is launched as a separate application.
                        I don't understand the cause of your problem.
                        To clarify, does the LumenRT interface appear inside of SketchUp, when you select it from the plug-in menu or click the LumenRT icon?

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                        • S Offline
                          Syndicate
                          last edited by

                          The interface does not show up. Ive attached an image of what I get. Also, I have ran setup with admin rights on both the 32 and 64 bit. Maybe Ive got a bad trial installer?


                          All I get

                          Women have the last word in arguments. Anything said after that is the beginning of a new argument.

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                          • N Offline
                            Nicholas Phelps
                            last edited by

                            Maybe a bad download. What happens if you have nothing selected in the scene when you invoke LumenRT?

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                            • S Offline
                              Syndicate
                              last edited by

                              If nothing is selected when I invoke Lumen Rt 2, then I dont even get the popup like in the pic. Nothing at all happens.

                              Women have the last word in arguments. Anything said after that is the beginning of a new argument.

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                              • N Offline
                                Nicholas Phelps
                                last edited by

                                Do you have other plug-ins inside of SketchUp? Is JAvascript disabled by any chance? I've heard of possible interactions with JS...

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                                • S Offline
                                  Syndicate
                                  last edited by

                                  Its a barebones Sketchup install. The only plugin is LumenRT. I forgot how to check for Javascript enabled?

                                  Women have the last word in arguments. Anything said after that is the beginning of a new argument.

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                                  • N Offline
                                    Nicholas Phelps
                                    last edited by

                                    I think it has to do with your browser settings. Not sure, though, sorry.

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                                    • D Offline
                                      dburdick
                                      last edited by

                                      @syndicate said:

                                      I hit the export to Lumen Rt button, I get a dialog box asking me to export the selected model or not. Either answer I choose the box goes away and then nothing.

                                      Hi Syndicate,

                                      Lets do a test.
                                      Try loading in a bigger model to test LumenRT - like a house from 3D Warehouse or something. Then , lets open up the ruby console by going to Window --> Ruby Console.
                                      Now, don't select anything in the scene, just go the menu Plugins --> LumenRT --> Export Full Model.

                                      You should then see the export user interface:

                                      http://www.skinvue.net/LRTExportUI.jpg

                                      If you don't see this interface, check to see what the Ruby Console is showing.

                                      Dave

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                                      • S Offline
                                        Syndicate
                                        last edited by

                                        The interface didnt popup but heres what the console says:

                                        Error: #<Errno::EACCES: Permission denied - D:/Program Files/e-on software/LumenRT 2/LumenRT/Ruby/Settings.ini>
                                        (eval):1844:in initialize' (eval):1844:in open'
                                        (eval):1844:in save_Settings' (eval):1862:in get_SavedSettings'
                                        (eval):1636:in initialize' (eval):192:in new'
                                        (eval):192:in lumenRT_exportModel' (eval):278:in load'
                                        (eval):1844:in `call'
                                        (eval):1844

                                        Women have the last word in arguments. Anything said after that is the beginning of a new argument.

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                                        • S Offline
                                          Syndicate
                                          last edited by

                                          This is ridiculous. Sorry, Dave, didnt see your reply. Ill try this.

                                          Women have the last word in arguments. Anything said after that is the beginning of a new argument.

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                                          • S Offline
                                            Syndicate
                                            last edited by

                                            FIXED!!! I realized that the console told me the settings.ini file was denied permission. I used a handy little tool called "Take Own" and took ownership of the LumenRT 2 folder and Voila!


                                            voila.JPG

                                            Women have the last word in arguments. Anything said after that is the beginning of a new argument.

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