Sketchup Vray rendering problem

[SAKSHI]

hey i am unable to to render the scene that i have set on a particular file, everytime i click on render button i see just the white screen

[zvikahadar0]

hey, I get a message :vray encountered an error while trying to render, please check the ruby console for errors.

can someone help?

ruby console:
"C:/ProgramData/ASGVIS/VfS/Ruby/3rdPartyHelpers.rb:63:in call'", "C:/ProgramData/ASGVIS/VfS/Ruby/3rdPartyHelpers.rb:63:in block in evalExternalCb'", "C:/ProgramData/ASGVIS/VfS/Ruby/3rdPartyHelpers.rb:59:in each'", "C:/ProgramData/ASGVIS/VfS/Ruby/3rdPartyHelpers.rb:59:in evalExternalCb'", "C:/ProgramData/ASGVIS/VfS/Ruby/VfSExport.rb:1981:in start_render'", "C:/ProgramData/ASGVIS/VfS/Ruby/R2PCallbacks.rb:538:in start_render_cb'", "C:/ProgramData/ASGVIS/VfS/Ruby/VfSExport.rb:1938:in direct_send'", "C:/ProgramData/ASGVIS/VfS/Ruby/VfSExport.rb:1938:in render'", "C:/ProgramData/ASGVIS/VfS/Ruby/R2P.rb:1482:in launch_vray_render'", "C:/ProgramData/ASGVIS/VfS/Ruby/R2PToolbar.rb:30:in block in module:VRayForSketchUp'", "SketchUp:1:in `call'"]

Scene fully processed in 0.050 seconds