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    3Skeng not able to run in SKU-8

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    • K Offline
      Kielly
      last edited by

      This is very frustrating but 3Skeng does not want to load correctly. The darn tools menu doesn't expand and it wants a registration every time we start up on two different machines. Any idea's why.

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      • TIGT Offline
        TIG Moderator
        last edited by

        They have their own site - posting there might get a better response ?

        TIG

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        • K Offline
          Kielly
          last edited by

          I sent Sebastian from SKU a quick note to look at my question. Lets see if I get a response. ❓

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          • S Offline
            SHK
            last edited by

            @kielly said:

            This is very frustrating but 3Skeng does not want to load correctly. The darn tools menu doesn't expand and it wants a registration every time we start up on two different machines. Any idea's why.

            Kielly,

            your internet connection need to be compliant with the synchronization process demand. For further information please have look on the lower section of the 3skeng Q&A page: http://www.3skeng.com/en/support.htm

            The activation process needs to be completed. Please look to all folders (including the spam folder) of your email inbox at the point you expect the email from 3skeng.

            You need to install one 3skeng tool (currently only "pipe") if you use 3skeng the first time. Complete the process of installing the tool from the “my 3skeng” section in the 3skeng client. The pipe tool can be used for a period with full functionality for free.

            In case you have a purchased license and setup a new computer you just need to use the same email address you used for the first activation on the new computer. The database will then synchronize and restore the latest status on your new computer.

            Regards

            Sebastian

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