Sketchup will not open.
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I have been using SketchupPro 8 for a few weeks now. (Student license)
All of a sudden it won't open.
Issue message: "Sketchup.exe The application has failed to start because msvct-ruby18.dll was not found. Re-installing the application may fix this problem."
Question: Should I uninstall then install (Download)?
Also can I use the same serial number and activation Number? -
Can't help you with your question, but did you try to search for the missing file? Perhaps you can restore your system to an earlier point when SU was working.
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I would re-install and yes your registration is your own to use again and again, I believe you just can't have more than one computer running it at the same time.
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I always worry when things are working and stop all of a sudden. You may want to think about what you were doing/ making changes just before this happened so you can prevent it in the future.
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While I do not know what may have caused your issue either, a restore-install may help - or if not, a complete uninstall-reinstall. Ideally your licensing info should remain but you can always re-license your copy with the code sent to you by email (and yes, you can always re-use that license as long as it is still valid - for student licenses, generally for one academic year or what).
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