Getting SketchUp tutorials in IE to work :(

tfdesign · 27 Jan 2011, 14:01

First up, Why is it that SketchUp refuses to work with any other browser other than Internet Explorer? This is driving me nuts!!!!

I'm having to explain to kids soon how SU works, yet every time I go for the help button and SU opens up IE, the SU tutorial videos DO NOT WORK!!!

Yet, with Google own browser (which no school in the UK wants to support), Chrome, they DO!

I'm completely foxed. John (Bacus), what is Google's reason for this? It's ridiculous!!

Right, now with that partly off my chest, what can I do to get IE (7 & to play back video tutorials? Plug ins? Quicktime?

Help!

tfdesign · 27 Jan 2011, 14:05

Hmm... on Google's website...

I just found this....

http://74.125.79.101/support/forum/p/sketchup/thread?tid=3dae2dfcc1d027e3&hl=en&fid=3dae2dfcc1d027e300047c220be03cde&hltp=2

Has this been fixed in W7? The whole of the UK appear to be stuck on XP!

tfdesign · 27 Jan 2011, 14:21

Just reinstalled IE8. Still no workee.

Question mark in a red box made by me- just incase no one gets it.

Gaieus · 27 Jan 2011, 15:07

@tfdesign said:

First up, Why is it that SketchUp refuses to work with any other browser other than Internet Explorer? This is driving me nuts!!!!

I think you found the answer in that Help Forum topic - IE is the system default on Windows and SU is kind of "forced" to work on it while it is using its built in webdialogs.

@tfdesign said:

I'm having to explain to kids soon how SU works, yet every time I go for the help button and SU opens up IE, the SU tutorial videos DO NOT WORK!!!

Now I do not understand this. From the Help button, there are just two links going outside: one to the help center and one to the ruby info. Both opens on Firefox for me (as the links are not triggered from an already open IE page like a SU webdialog).

Are you by any chance not loading these links from the Instructor windows? What IE version is installed there?

Right, now with that partly off my chest, what can I do to get IE (7 & to play back video tutorials? Plug ins? Quicktime?
Is javascript properly allowed? Is YouTube not "banned" in the school's network? I can launch any video tutorials in my IE window without any issues.

tfdesign · 27 Jan 2011, 17:35

Hi Csaba. Thanks for the swift reply.

I'm taking the links from the SU8 splash window, that I get to start with. This one;

tfdesign · 27 Jan 2011, 17:38

OT- another thing I always find amusing is that there is a template for Architecture in MILLIMETRES!! But none for centimetres!!! Are we all masochists or something?

tfdesign · 27 Jan 2011, 17:41

@gaieus said:

Is javascript properly allowed? Is YouTube not "banned" in the school's network? I can launch any video tutorials in my IE window without any issues.

Erm, this is from my own computer! I hate to think what fun I will have in the school!

Wouldn't it be great if Google would release a YouTube Education channel, where all the other stuff is removed?

Gaieus · 27 Jan 2011, 21:27

OK, I have not seen that splash window for about half a year now, sorry for my memory leaks...

Anyway, I launched it and on my machine, IE (8.0.60001.something) the videos streamed without any issue.

As for YT and schools blocking it... Well, to be honest, YT is not even that bad. At least hard porn and such is regularly moderated. Kids can see worse on the streets. But well, that's just my personal...

Anyway, if this is a concern at school, there is a possibility to download the SU Tutorials (at least the "official" ones - and I don't even know when this collection was last updated either):
https://sites.google.com/site/sketchupvideo/
They are in QT mov format and you may even need a fancy codec as far as I remember. At least you can watch them offline with the kids.

tfdesign · 27 Jan 2011, 23:41

Hi Csaba. Thanks for getting back. And thanks for letting me know.

I'm working on, and have been now for about a year, a very intense project with a school, using SketchUp near where I live, and I know Google (@Last) are going to love it!

I'll keep you posted nearer the time it's finished (probably about another year!! )

Tom

Gaieus · 28 Jan 2011, 00:58

Well, if it is that big project, maybe compiling the tutorial parts offline or on a LAN is worth the effort.

If you can share some things about the school project, feel free however. I do not want to be pushy but I am honestly interested.

tfdesign · 2 Feb 2011, 10:27

@gaieus said:

If you can share some things about the school project, feel free however. I do not want to be pushy but I am honestly interested.

I Csaba, Sorry I haven't got back to you sooner.

Please have confidence that you will be the first to know about this project once I get the wheels fully in motion. There's a lot of prep work to do, as well as the business side of things- it's very complex. But I will keep you posted.

regards,

Tom

Gaieus · 2 Feb 2011, 10:41

OK, thanks. And I respect the confidential part of course!