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    ℹ️ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

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    Scheduled Pinned Locked Moved V-Ray
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    • EarthMoverE Offline
      EarthMover
      last edited by

      I've never manually uninstalled any version to update. The installer has done the uninstall for me and I've had no problems.

      3D Artist at Clearstory 3D Imaging
      Guide Tool at Winning With Sketchup
      Content Creator at Skapeup

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      • thomthomT Offline
        thomthom
        last edited by

        I think previous versions uninstalled older versions automatically. But with 1.48.66 that changed. I think they changed installer - and it does not detect older versions. And having both installed will cause conflict.

        With the new version you should have only vfs.rb in you SU plugins folder. Any other V-Ray references means you have remains of the old and will cause conflicts.

        Thomas Thomassen β€” SketchUp Monkey & Coding addict
        List of my plugins and link to the CookieWare fund

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        • EarthMoverE Offline
          EarthMover
          last edited by

          This is what I get.....


          2010-04-07_0703.png

          3D Artist at Clearstory 3D Imaging
          Guide Tool at Winning With Sketchup
          Content Creator at Skapeup

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          • thomthomT Offline
            thomthom
            last edited by

            😲
            whut whut? hm... maybe they changed the installer...
            well, I stand corrected.
            But if you do experience problems, do check that the previous was uninstalled. there has been some cases at ASGVis forum where people had problems because the old was not uninstalled.

            Thomas Thomassen β€” SketchUp Monkey & Coding addict
            List of my plugins and link to the CookieWare fund

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            • thomthomT Offline
              thomthom
              last edited by

              hmm... was that 1.05.30 that was detected, or was it an older beta?

              Thomas Thomassen β€” SketchUp Monkey & Coding addict
              List of my plugins and link to the CookieWare fund

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              • A Offline
                arjunmax09
                last edited by

                i'd like to post something here that i forgot... the installation gives a message that the setup itself has to abort as it's causing conflict with the setup itself!!! like... often while installing programs the setup asks us to close internet explorer, firefox, etc... this setup was really different .. i mean it was asking to terminate itself!!! πŸ˜† !

                when you fail at something....you haven't really failed...you've found one way the thing will not work out

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                • thomthomT Offline
                  thomthom
                  last edited by

                  😲 πŸ˜•
                  I'd say that is one you should let ASGVis know.

                  Thomas Thomassen β€” SketchUp Monkey & Coding addict
                  List of my plugins and link to the CookieWare fund

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                  • A Offline
                    arjunmax09
                    last edited by

                    alrighty.....i uninstalled the previous vray version. the installation of 1.48.66 went smooth....but vray did not detect my existing license and is still asking for one.....if i load the old license it doesn't detect it.... πŸ˜’ please help

                    when you fail at something....you haven't really failed...you've found one way the thing will not work out

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                    • thomthomT Offline
                      thomthom
                      last edited by

                      Not sure why that is.

                      Thomas Thomassen β€” SketchUp Monkey & Coding addict
                      List of my plugins and link to the CookieWare fund

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                      • thomthomT Offline
                        thomthom
                        last edited by

                        Re-entering your license info should work though. If that doesn't work you need to ask ASGVis.

                        Thomas Thomassen β€” SketchUp Monkey & Coding addict
                        List of my plugins and link to the CookieWare fund

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                        • A Offline
                          arjunmax09
                          last edited by

                          @thomthom said:

                          Re-entering your license info should work though. If that doesn't work you need to ask ASGVis.

                          i just import the asgvlic file ... what is the information to be entered??

                          when you fail at something....you haven't really failed...you've found one way the thing will not work out

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                          • thomthomT Offline
                            thomthom
                            last edited by

                            You get a window asking for registration info, right?

                            Thomas Thomassen β€” SketchUp Monkey & Coding addict
                            List of my plugins and link to the CookieWare fund

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                            • A Offline
                              arjunmax09
                              last edited by

                              @thomthom said:

                              You get a window asking for registration info, right?

                              Yes I do get a window having three options.. i don't remember right now... but maybe they are the following

                              I have a standalone license server
                              I have a commercial license
                              I wish to demo this product..

                              when you fail at something....you haven't really failed...you've found one way the thing will not work out

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                              • thomthomT Offline
                                thomthom
                                last edited by

                                @arjunmax09 said:

                                I have a standalone license server

                                That's the one. Choosing that should ask you for your license info.

                                Thomas Thomassen β€” SketchUp Monkey & Coding addict
                                List of my plugins and link to the CookieWare fund

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                                • A Offline
                                  arjunmax09
                                  last edited by

                                  @thomthom said:

                                  That's the one. Choosing that should ask you for your license info.

                                  then i use the old activation key that i had but it doesn't activate saying that there's a failure or something like that.....do i need a new asgvislic license file??

                                  when you fail at something....you haven't really failed...you've found one way the thing will not work out

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                                  • thomthomT Offline
                                    thomthom
                                    last edited by

                                    VfSU generates the license file on your computer - you don't have to deal with the file yourself. You should only need to enter your registration info.
                                    Not sure what's going on.
                                    Contact authorizations@asgvis for support.

                                    Thomas Thomassen β€” SketchUp Monkey & Coding addict
                                    List of my plugins and link to the CookieWare fund

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                                    • A Offline
                                      arjunmax09
                                      last edited by

                                      @thomthom said:

                                      VfSU generates the license file on your computer - you don't have to deal with the file yourself.
                                      Contact authorizations@asgvis for support.

                                      I import the old license file that was sent to me for vray 1.05.30

                                      @thomthom said:

                                      You should only need to enter your registration info.
                                      Not sure what's going on.

                                      What is registration info like serial key or my name and everything

                                      when you fail at something....you haven't really failed...you've found one way the thing will not work out

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                                      • dkendigD Offline
                                        dkendig
                                        last edited by

                                        arjunmax09 - Please contact the appropriate support channel so you can actually have your issue resolved. This is not the ASGvis forums, nor an official support channel. You are experiencing an issue that can not be resolved by anyone other than ASGvis.

                                        Devin Kendig
                                        Developer

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