Looking ahead to SU 8.
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@pixero said:
...Do they finally understand our issues or are they simply ignoring us?
(I remember seeing an interview some years ago where John Bacus really didnt seem to understand the performance issues we are having.)Norbert
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@sketch3d.de said:
@pixero said:
...Do they finally understand our issues or are they simply ignoring us?
(I remember seeing an interview some years ago where John Bacus really didnt seem to understand the performance issues we are having.)Norbert
I'm not sure I get why you posted that link to the support? What has that to do with the quote above?
My "rant" was more in the terms of the SU develpment team beeing almost invisible to it's users which in my opinion is a BAD thing.
I'm active at several other forums where developers are much more active answering questions and more (without revealing any secrets) which makes the users feel that the developers listen and care about its users. I have no idea how many developers SU have, what their names are and what part of SU they specialize in.
Building a good developer - user relationship is probably the best and cheapest way of having loyal customers. Attracting new (or even getting old users back) is much harder. So Google SU team please show that you are here and that you care about your users.
I understand that you are forbidden to reveal any secrets about future developments and even if you are forbidden to even speak to your users a official statement that you at least read and care about what we express here at the sketchucation forums would be a nice gesture. I also know that Sketchucation isnt a official SU forum but since it's the biggest and most active it deserves some kind of feedback IMHO. -
@pixero said:
I'm not sure I get why you posted that link to the support? What has that to do with the quote above?
did you have read the linked thread?
@pixero said:
My "rant" was more in the terms of the SU develpment team beeing almost invisible to it's users which in my opinion is a BAD thing.
did you have visited the linked Feature Suggestions board?
if yes, you surely would have found this... appears, at last to me, that Google is listening to their SU customers.
@pixero said:
I'm active at several other forums where developers are much more active answering questions and more...
probably their own forums...
ranting is a good thing, but sometimes I get the impression that demanding a certain behaviour or functionality, especially for the GSU free version, is not really appropriate...
...but that's maybe me only.
Norbert
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@sketch3d.de said:
did you have read the linked thread?
Is it just me who gets redirected to this place http://www.google.com/support/forum/ when clicking on that link?
@sketch3d.de said:
did you have visited the linked Feature Suggestions board?
Yes, and I have suggested and voted for several things in the past.
@sketch3d.de said:
probably their own forums...
Yes but since the Google SU forum isnt a real "forum" like Sketchucation is (IMHO) it would be nice to see their presence where their users are, wouldnt it?
@sketch3d.de said:
ranting is a good thing, but sometimes I get the impression that demanding a certain behaviour or functionality, especially for the GSU free version, is not really appropriate...
I've never said anything about demands for the free version. I'm a SU Pro owner/user.
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@pixero said:
Is it just me who gets redirected to...
Safari?
@pixero said:
Yes but since the Google SU forum isnt a real "forum" like Sketchucation is (IMHO) it would be nice to see their presence where their users are, wouldnt it?
'real' forum or not, running their own 'stuff' but using the SU forum instead of their own resources would probably devaluate them...
@pixero said:
I've never said anything about demands for the free version...
I've never said that you are a SU free user.
Norbert
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I think the issue users feel regarding "demands" for improvements is not so much the cost of the software. Users have invested much more in time, learning (and in the case of SU, developing rubies and other materials)and integrating the program into their work. They just hate to see a good thing languish and want to engage the powers that be.
I feel the same about other major software I use, much more expensive. It is not the big upgrade cost I think about. It is whether I can justify continuing the use of a software when it can't keep up with me or my needs. It is whether I can tell others they should try it, and be confident about the future. Sometimes you are disappointed.
I am not saying Google is not responsive. I have no opinion about that.
I did not find the same page you did Pixero. The page I saw seemed to be a Google response to various concerns.
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About the link, I tried it with both Internet explorer and Firefox. Same result, hmmm....
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Try this link, Jan:
http://www.google.com/support/forum/p/sketchup/thread?tid=2d0ef22945dcff3c&hl=enThe "&hl=en" sniplet at the end makes you go there. Without that I can only see the adsense and webmaster tools forums (as if one who has a non-English OS and keeps being redirected all the time could not read forum topics in English)
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Thanks, that link worked for me.
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My $0.02 (Canadian)
I have avoided upgrading SU 6.1 (free) to 7.1 (free) because I felt it did not offer enough upgrade to warrant the hassle of upgrading. Making Outliner a paid upgrade was also a reason.
I may reconsider moving up to V8.
3 of my wish list would be.....
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A better editing facility for materials, especially within the Materials section.
You need to pull a material into a drawing before you can edit it, even to change the color slightly, or change the color/texture name. Then you need to export that change out to another list to use it later. You cannot even change the orientation of a texture (vert/horiz).
Then I just found out that a large scale change to an object/component with a texture changes the scale of the texture, totally screwing up the look of it beside other same textured unscaled objects, unless I reset scale definition, which I do not always want to do.
Then I would also want to be able to sort colors/textures in the entity info box, and also be able to purge unused colors/textures. This is important where I have been playing with shades of the same color/texture before getting it right. Now I cannot get rid of the unwanted and unused variations. -
Better and expanded use of control keys for shortcuts. Right now only the shift, ctrl and alt keys are used by shortcuts in combo with alpha keys. Expand them with the tab key and the special function keys for the Windows and Mac k/b's. It would be very useful to be able to define the axis (red,blue&green) from the left side of the k/b as well as the arrow keys.
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Make full use of the multi-buttoned mouse. Most mice these days have horiz scroll wheels. SU ignores them. My Logitech mouse has a total of 11 buttons and scroll wheel functions. SU only sees 5 of them.
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@jgb said:
Making Outliner a paid upgrade was also a reason.
Hi Joel,
You must have misunderstood something. The Outliner is still a feature of the free version.
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@gaieus said:
@jgb said:
Making Outliner a paid upgrade was also a reason.
Hi Joel,
You must have misunderstood something. The Outliner is still a feature of the free version.
I believe you, but last year I was told in the old forum that it was no longer part of SU 7.0 free. Only in Pro, like dynamic Components.
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Hi jgb,
I would advise that you give 7.1 a go as there was a big performance boost and dynamic components are able to be used but not created in 7.1 free.
It can also run in tandem with SU6 so no harm done...
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@unknownuser said:
...It can also run in tandem with SU6 so no harm done...
Yes, you can keep su6 beside su 7.
I do not know who was that nuts who said this to you however.
DWG/DXF import was taken out of su 7.1 (not 7.0) but a plugin was provided instead.
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