GoogleEarth - SU import/export requires further installation

henriquebsoares

Hello! Really need help...

I'm working in an office and in my computer I do not have administrator priviledges. I'm using Google Earth 5 and Google SketchUp 7 but when I try to import a terrain from Google Earth into SketchUp, Google Earth asks for a file called GoogleEarth.msi to complete the installation.

My administrator has already updated Google Earth and the import/export process works perfectly on his login, but on mine it keeps asking for the .msi file.

Even if I can find the .msi file (which the Google Earth installer apparently deletes), the dialog does not allow me to edit the folder path to retrieve the file and the preset path is some temp folder in the administrator folders, where I cannot access files.

Does anyone have any solution for this? Thank you for any tips!
Henrique, from Portugal

Gaieus

Hi Henrique,

I don't have a solution (this sounds to be a too technical problem for me) but I move your topic to the Bug reports section that GSU Team members monitor more frequently.

AndrewS

@henriquebsoares said:

Hello! Really need help...
I'm working in an office and in my computer I do not have administrator priviledges. I'm using Google Earth 5 and Google SketchUp 7 but when I try to import a terrain from Google Earth into SketchUp, Google Earth asks for a file called GoogleEarth.msi to complete the installation.
My administrator has already updated Google Earth and the import/export process works perfectly on his login, but on mine it keeps asking for the .msi file.
Even if I can find the .msi file (which the Google Earth installer apparently deletes), the dialog does not allow me to edit the folder path to retrieve the file and the preset path is some temp folder in the administrator folders, where I cannot access files.
Does anyone have any solution for this? Thank you for any tips!
Henrique, from Portugal

Henrique,

The problem you are experiencing is related to the Google Earth installer. I passed the information on to the developer who created the GE installer and he is looking into it. Since the problem is apparently very rare and complex, I can't promise it's easily fixable, but at least you know we are aware of it.

Andrew