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    SU Crash on Mouse Click with Complex Procedures

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • Gus RG Offline
      Gus R
      last edited by

      Whenever I perform a complex procedure such as round with bezier, Bool Tools, S/S, etc, etc, on a complex form I can't touch anything until the procedure is done. Otherwise, if I move the mouse over the screen and left click, SU will freeze and "stop responding." This will also happen if I switch over to another part of my desktop during a complex procedure.

      This only occurs with SU on my computer.

      Mouse is a Logitech MX Revolution. Nvidia 7600 GS OC GPU. XP SP 3 Home.

      Anyone else encounter this?

      www.instagram.com/gusrobatto/

      www.flickr.com/photos/gusrobatto

      https://bsky.app/profile/gus-robatto.bsky.social

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      • R Offline
        remus
        last edited by

        Yep, it is one of the more annoying things about SU. Fingers crossed they work out a way of improving this.

        Perhaps just a little progress bar that pops up, anything to stop SU completely freezing up.

        http://remusrendering.wordpress.com/

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        • Gus RG Offline
          Gus R
          last edited by

          Remus,

          So this is common? I thought it was and perhaps I had forgotten. I usually end up having to walk away from the computer and find something else to do while I wait like wash the dishes or something. It puts a bit of a damper on work efficiency though since I can't do anything else on the computer since it sometimes requires a 10 minute wait on this box.

          10 minutes per day X 5 days X 52 weeks is 2,600 minutes or 43.3 hours per year. 😲

          Gus

          www.instagram.com/gusrobatto/

          www.flickr.com/photos/gusrobatto

          https://bsky.app/profile/gus-robatto.bsky.social

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          • R Offline
            remus
            last edited by

            It is a pretty common problem. I think its more common when your using plugins. Im no expert but i think its just SU having to do lots of calculations and so not being able to spare any available CPU power to redraw the screen.

            If youv got a multi core machine you should be able to do other stuff while you wait, though. i.e. have SU running on one core and browse your email on the other core.

            http://remusrendering.wordpress.com/

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            • GaieusG Offline
              Gaieus
              last edited by

              Actually these times SU doesn't freeze but is working - the annoying thing is that you cannot tell if it really freezes or not. Some tools (especially ones that automate lots of modeling steps) will need this time.

              Also, plugins work somewhat slower than native tools because of a "bottleneck" effect in the process they are accessing SU (don't ask mewhat this actually is) but what I know (heard from scripters) is that this bottleneck is much wide now in SU 7 so if you upgraded (as I see you are still using v6), SU could become more speedy and responsive.

              Gai...

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              • Gus RG Offline
                Gus R
                last edited by

                Gaieus, thanks.

                Actually, I have been using 7.0 since it came out. I will now update my profile since I haven't really touched 6.0 for months now and find 7.0 superior overall.

                In truth this does only happen with the "after market" plug-ins and on complex procedures. The most recent being a Fender Stratocaster body which as you might know is rather curvacious and hence a great deal of intersections and faces. When I work on my house renderings this never occurs and SU "out of the box" doesn't have this problem.

                Like you said it's hard to tell if it really crashed. If it looks like it crashed and if I leave it alone and switch to another task on my computer it will complete the procedure most of the time. This is the same as when I export a jpg (it looks like it crashed but it hasn't). However, most of the time if I do click on the screen during this time, it will crash.

                I thought perhaps it was a Logitech bug and have tried this with all Logitech SW closed out to no avail. This isn't the end of the world mind you and having been through Windows 3.1 and Autocad 8.0 on a 486 with 8MB of RAM helps me put things in perspective.

                Gus

                PS Just removed mention of 6.X in my profile.

                www.instagram.com/gusrobatto/

                www.flickr.com/photos/gusrobatto

                https://bsky.app/profile/gus-robatto.bsky.social

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                • GaieusG Offline
                  Gaieus
                  last edited by

                  Ah, I indeed looked at your profile when answering πŸ˜„sometimes when I click on the SU window,it sys "not responding" or omething (and its icon goes away) but it's still working.

                  @gus r said:

                  This is the same as when I export a jpg (it looks like it crashed but it hasn't).

                  Well, what I noticed with SU 7 particular that its image export is much faster. Before, with SU 6 I wasn't even able to export anything at max (9999 pixel) size and with SU 7, a 9999 pixel wide png and 9600 pixel wide tiff (!) exported in just about 2 minutes.

                  Gai...

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