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    Installation w/ Kensington Turboring

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    • G Offline
      gftomkins
      last edited by

      I have tried several times to install SketchUp on my system and it keeps coming up with "Sketchup has encountered a problem and needs to close" When I look at the error log it brings up the module KMW.dll This file is definitely part of the control for my Kensington TurboRing mouse. I installed the software on another computer here with a standard wheel mouse without any problems. Is there a way to get around this for the install?

      Windows XP pro
      Dell Dimension 3000
      2.8 GHz P4 processor
      512Mb ram

      Any help would be appreciated.

      Glenn Tomkins

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      • R Offline
        remus
        last edited by

        There have been problems with SU and mouse drivers in the past, although i havent heard of it happening with your specific driver. None the less its probably worth uninstalling your mouse driver and just running it with the default windows drivers.

        http://remusrendering.wordpress.com/

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        • boofredlayB Offline
          boofredlay
          last edited by

          What remus said.

          I had a similar problem with the MS Intellimouse. After I uninstalled the mouse software and allowed XP to run my mouse all was well.

          http://www.coroflot.com/boofredlay

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