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    • I Offline
      Inge33
      last edited by

      Hi everyone,

      I have downloaded the trial version of SketchupPro 6 (on Vista), and I have sent a file to Layout, but when I try to open Layout, I get 2 messages: 'Unable to update evaluation time.Make sure that support/sketchup6.lf is writable' and 'valid demo version will expire in ... minutes'. After I clicked these 2 messages Sketchup Layout immediately closes.
      I already tried to uninstall and reinstall completely, but nothing has changed.

      Can someone help me with this problem?

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      • D Offline
        dylan
        last edited by

        Hi,

        I shall move this to the Layout Forum where it will be seen and answered better, probobaly by one of the Google guys.

        http://dmdarchitecture.co.uk/

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        • GaieusG Offline
          Gaieus
          last edited by

          In the meantime I suppose (only suppiose - because I don't know Vista) that your OS should be set somehow to let SU communicate with the system alnd allow it to set what it wants (like in the error message you posted).

          LO uses the license key in SU so it doesn't look like a real LO issue.

          Gai...

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          • DavidBoulderD Offline
            DavidBoulder
            last edited by

            Just to check, do you know if your trial version time has expired. If so SketchUp could have defaulted back to free version where Layout wont' work.

            If that is not the case, what happens if you just try and launch Layout manually. I'm assuming before Layout was launching through SketchUp?

            --

            David Goldwasser
            OpenStudio Developer
            National Renewable Energy Laboratory

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            • G Offline
              grimsell
              last edited by

              Hi,

              I have the exact same problem.
              Have anyone found a solution?

              The behaviour is the same when I open LayOut from SketchUp or launch it manually.

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              • K Offline
                KarelWullaert
                last edited by

                Same problem for me.
                Using windows 7. I have changed already all the rights on the file and the folders but nothing works.
                Karel

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                • J Offline
                  JuanV.Soler
                  last edited by

                  %(#000080)[I had this problem with Layout 3 when installed SU 8, in Vista,
                  the key to solve it was to click the right buttom of the mouse when pointing to Layout icon and choose] RUN AS ADMINISTRATOR
                  it was a known issue, try it, it may work for you too.

                  ,))),

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