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    Layer Control skin not working

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    • P Offline
      PTocco
      last edited by

      What do you do when the layer control skin does not display the layer list at the left? Instead of the list there is nothing. My client is not able to see the layer control or tabs at the top for viewports. The model is at:

      http://www.plainview3d.com/SunPlans/SunPlans_Hypercosm.htm

      Watermusic 3 Layer Control is the problem. After reinstalling the HC viewer in both IE and Firefox, the Time Slider version will now work for her but not the Layer Control. She also emptied her cache of internet files, to no avail. The models work fine for me.

      Any tips will be greatly appreciated.

      Peter

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      • GaieusG Offline
        Gaieus
        last edited by

        I don't know what the problem can be - I cannot see any layers either (but I cannot see them in the Python Layer control model either).

        How about creating scenes for her with controlled visibility of the layers? Would that work?

        Gai...

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        • P Offline
          PTocco
          last edited by

          Thanks for the feedback. It helps to know someone else can't see layers or tabs in the Watermusic model. I'll keep investigating.

          Yes, the client said a Time Slider skin did work after she reinstalled the viewer in IE and Firefox. I just need to know if I'm causing the problem by how I'm building the model.

          Peter

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          • P Offline
            PTocco
            last edited by

            Now all of a sudden I can't see the layer control at the left or the tab control at the top in another Layer Control skin model I did:

            http://www.plainview3d.com/Hypercosm/PrattSt_NewLayer2/PrattSt_NewLayer2.html

            This is really strange. It used to work fine. There's nothing that would have changed, as far as I know.

            Does anybody else have this problem? Does the above model function okay for anyone? If it comes up as one scene with no tabs or control, that is the problem.

            Peter

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            • GaieusG Offline
              Gaieus
              last edited by

              Hi Peter,

              No, I couldn't see the tabs. I cannot imagine what the problem is. Maybe you want to write a PM to Abe Megahed, its developer.

              Gai...

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              • P Offline
                PTocco
                last edited by

                I have contacted Abe and he directed me to a patch. Apparently a new version of Firefox had some incompatible code. The patch fixed it. So I'm a happy camper once again.

                Peter
                http://www.plainview3d.com

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                • GaieusG Offline
                  Gaieus
                  last edited by

                  Ah, thanks for the info! I'll check it out myself.

                  Gai...

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                  • FrederikF Offline
                    Frederik
                    last edited by

                    Can someone please direct us to this patch, or do we all need to contact Abe Megahed..?? πŸ˜•

                    Somehow I find it strange that I - as a licensed paying user - don't receive a mail informing me about such updates... 😑

                    Cheers
                    Kim Frederik

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                    • FrederikF Offline
                      Frederik
                      last edited by

                      And almost a month later I've received a mail from Abe... πŸ˜„
                      But now I can't log in to get my update... 😒

                      Cheers
                      Kim Frederik

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                      • FrederikF Offline
                        Frederik
                        last edited by

                        My oh my... Abe sure is working fast... πŸ˜„
                        Got a quick reply from him, and everything is working now... πŸ‘

                        Cheers
                        Kim Frederik

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