Hello, Installer issues
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Hello, I hope someone can help me.
The trouble I am having is that I cannot update, uninstall or repair Sketchup (Or Google Earth).
I have looked online (and in these forums) for solutions and have tried them all. Some include:
Making repairs to InstallShield
Fixing registry troubles
Installing/repairing in safe modeTo minimize the scope of this issue here is some things that I know.
ONLY Google products have this error. I can use installers from anywhere else and have no issue. I even can make my own installers and use them.
This effects all aspects of Sketchup. I have trouble (although I can work around) putting in plugins, or getting plugins to work.
This is not related to permissions. I have full access to the machine in question.
Installers I used to install function. I have used the same installer to install on another machine; there is no error there.
So what I have is, a computer where I have full access to everything except being able to uninstall/repair/update Google Sketchup or Google Earth. The two applications are not located in the same areas. They are not in the same files.
The only thing I can think of is that they share some .dll of library file that is out of reach.
If anyone has any suggestions I could really use them.
Thank you
Tony -
hmmmm, that certinly sounds like a bit of a problem, what os are you running?
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I am running XP Pro
I have done everyhting short of reformatting.
Tony
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