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    • C Offline
      cjlopez4
      last edited by

      We recently changed servers at the office and the server name has changed which gives me an license error? How can I fix this? The error reads: "The server.dat specifies a sketchup license file that does not exist or is currently unaccesible...."

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      • GaieusG Offline
        Gaieus
        last edited by

        Have you re-activated the SU license on the new server?

        Gai...

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        • C Offline
          cjlopez4
          last edited by

          How do I reactivate? I try and update the lic within Su, however the option is greyed out.

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          • GaieusG Offline
            Gaieus
            last edited by

            OK, I think I've found some info.

            1. Make sure that all SU instances on your network run the current (latest) version of SU
            2. Then go to this page and check out if anything applies to you.
            3. But most probably this is your solution.

            I hope it helps...

            Gai...

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            • C Offline
              cjlopez4
              last edited by

              #3 did the trick, thanks.

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              • GaieusG Offline
                Gaieus
                last edited by

                Good, glad to hear that.
                😄

                Gai...

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