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    Transmutr does not recognise 3D files

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    • H
      Henrieta HS Newcomers
      last edited by

      Hello there
      I have 2 issues and please bear with me as I am not very tech savvy.
      1.
      I want to download TRANSMUTR into my Sketchup extensions. I have the Sketchucation Extention Store on SU and found Transmutr and installed it. I got a confirmation that it has been installed. While the icon of Transmutr appeared, when I click on it get the following message: Transmutr error message.png
      2.
      I downloaded Transmutr from their website for a 7-day free tiral. While it appears to be working, thus can open the plugin , when I want to drop any FBX or OBJ files into it, it will not recognise them in my folders, neither can I dropp them.

      Can you help, please?
      Many thanks
      Henrieta

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      • G
        Gábor
        last edited by

        Which version of SketchUp are you using?

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