Fredo6 plugin visible but not working

[frederiqueD]

Hi, I installed Joint Push Pull plugin from fredo6 in SketchUp, the icons tool are visible but the commands do not work. I restarted SketchUp, I checked permissions.

Anyone has got a clue about how I can solve this issue?
Thanks a lot.

Message from the ruby console:

Fredo6 Plugins Information on 2024-01-09 11:07:32 +0200

• Platform: x64-mswin64_140 - Ruby: 2.7.7
• Sketchup: 23.1.315
• LibFredo6: v14.2a
• LibFredo6 Binary NOT loaded
• Sketchucation ExtensionStore: 4.3.1
  Error:
  #<LoadError: 5: Access is denied. - C:/Users/Fred/AppData/Local/Temp/SCFLicense - SU2023/SUEX_SCFLibrary.so>
  C:/Program Files/SketchUp/SketchUp 2023/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:83:in require' C:/Program Files/SketchUp/SketchUp 2023/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:83:in require'
  c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/sketchucation/scflicense/scflicenseruby.rbe:156:in load_binary' c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/sketchucation/scflicense/scflicenseruby.rbe:80:in dynamic_token'
  c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/top_libfredo6.rbe:774:in info' c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe:368:in block in populate_support_menu'
  c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6traductor.rbe:1387:in `block in add_command'

Error:
#<NoMethodError: undefined method wdlg_from_key' for Traductor::ChromiumWdlg:Class> c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6chromiumwdlg.rbe:40:in check_instance_displayed'
c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugindialogs.rbe:87:in invoke' c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe:836:in show_about_v6'
c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe:832:in show_about' c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe:364:in block in populate_support_menu'
c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6traductor.rbe:1387:in `block in add_command'

Error:
#<LoadError: 5: Access is denied. - C:/Users/Fred/AppData/Local/Temp/SCFLicense - SU2023/SUEX_SCFLibrary.so>
C:/Program Files/SketchUp/SketchUp 2023/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:83:in require' C:/Program Files/SketchUp/SketchUp 2023/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:83:in require'
c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/sketchucation/scflicense/scflicenseruby.rbe:156:in load_binary' c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/sketchucation/scflicense/scflicenseruby.rbe:80:in dynamic_token'
c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe:1748:in tem_context' c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe:1717:in tem_launcher'
c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe:120:in launch_action' c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe:240:in launch_action'
c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_jointpushpull/bootstrap_jointpushpull.rbe:87:in launch_action' c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_jointpushpull/bootstrap_jointpushpull.rbe:135:in block in declare_command'
c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe:1469:in command_invoke' c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe:1449:in block (2 levels) in build_config_commands'
c:/users/fred/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6traductor.rbe:1387:in `block in add_command'

[Rich O Brien]

Does your SketchUp install have the correct Admin permissions?

Can you download the SketchUp 2023 installer and right click > Run as Administrator and choose Repair during the install steps?

Looks like there's an issue reading/writing diretories/files

[frederiqueD]

OK thank you, I will try.

[frederiqueD]

well I Run as Administrator and choose Repair during the install steps but I still have the same issue.